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Falcone Subaru

4.9

About this business

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,651 reviews
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tadoveno's profile image
tadoveno 
3 years ago

The service department customer service is outstanding. They are extremely sensitive to their customer needs. They are totally focused, Their waiting room is outstanding, They keep you advised as your car is being serviced. When the service is complete they go over each detail of the service and make sure the customer doesn't have any questions. 

Business response:

Hi Tadoveno, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care! 

Csattem's profile image
Csattem 
3 years ago

The Dalles Subaru service department has always been helpful. Chris, service department employee, is terrific! 

Pill44's profile image
Pill44 
3 years ago

Been looking for a car now for about 6 months now off and on. My honda cr-v was 16 year old and it was getting there. Feeling unsafe. Been looking for an outback as my first choice of cars and it always seemed put of reach. Then i came to freehold subaru. I met Sean and with no pressure i was able to look at the subaru. It was still too high for me to get and he understood that and didnt pressure me to buy anything he even offered to help find me something in my price range but alas still couldnt find one. I left that day an... read more

Business response:

Thank you for taking the time to share your positive experience at our dealership! We're thrilled to hear that Sean provided excellent service and helped make your car buying experience easy and stress-free. We're glad to hear that you found the perfect vehicle and haven't regretted your decision. We hope you enjoy your new Subaru Outback and we look forward to seeing you at Freehold Subaru for all your future car needs. Thank you for choosing us! Steven Boyce, GM 

gbyland1's profile image
gbyland1 
3 years ago

As always, the service at Gillman North is very exceptional. I had service at another Subaru dealer one time in their service was marginal at best. 

Business response:

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

sheila63w's profile image
sheila63w 
3 years ago

Great group of people to do business with 😊 Would recommend to friends and family. Made doing everything by phone very easy. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

rsk3436's profile image
rsk3436 
3 years ago

My wife and I have been thoroughly pleased with our experience at Falcone. What we appreciate the most is the absence of pressure to purchase things that we are not interested in - so refreshing for an auto dealership! Shout out to Betsy Taylor - the time we spent with her surpassed our expectations for value and helpfulness. Also very pleased with Nick Kitner, especially regarding prompt responses to our questions (both at the dealership and via text/phone) and his flexibility. We are very pleased with our new Outback. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

sborgeas's profile image
sborgeas 
3 years ago

Our review is to thank Steffon Young for the outstanding customer service he provided us recently. He was gracious with his time, expertise and honesty. His professionalism and friendliness reflected so positively the approach the Falcone dealership offers its customers. We can't recommend him highly enough. Thank you, Steffon! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

dolly20609's profile image
dolly20609 
3 years ago

I have bought at least 5 Subaru’s from here. Everyone here is friendly and very Helpful. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

BigSueHappy18's profile image
BigSueHappy18 
3 years ago

Both Justin, my sales rep and Betsy were friendly, helpful, informative and go above and beyond. So many questions answered and such a display of patience! A sense of humor helped too! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,651 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open at 9:00 a.m. 

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