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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent service department, Jen and Chris make sure the task is completed correctly and great follow through. Easy to make a appointment and the customer waiting area is nice too.
Abdul worked with me the whole time and exploited my options best ! Jose Jovel also worked with me and helped me , great customer service !
Very professional buying experience. I would definitely recommend to anyone looking to purchase a Subaru. There was no surprise hidden add-on cost during delivery.
Business response:
Thank you for leaving such a fantastic review of Freehold Subaru, sierramech! It's great to know that you had a pleasant buying experience with us and that we could meet your expectations. We strive to provide excellent customer service and make the car-buying process as smooth as possible. It's good to hear that you didn't encounter any hidden costs during delivery, as we believe in being upfront with our customers. Thank you for choosing us as your Subaru dealership, and we hope to see you again soon. Steven Boyce, GM
We were very pleased with our experience at falcone Subaru. Amanda was attentive and efficient during the selection of our vehicle, making sure we were kept up to date on its delivery. John’s assistance on financing went smoothly and without any “sales pressure” that would have increased our loan. Betsy answered all the questions that I’d thought to ask, as well as giving great advice regarding our car’s maintenance schedule, and she also helped me set up some of the “perks” included in our vehicle. We are super happy with f... read more
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Great experience leasing my second Subaru (first from Freehold). After dealing with a few car dealerships, pushy salesmen, and low inventory I decided to go with Freehold. From start to finish everything went smoothly. Customer service is top notch. I dealt with Kim via email who was always quick to respond. When I went in I met with Sean Brand who was amazing. I came in late in the day after driving over an hour and he got me in and out in under 2 hours. I didn’t feel like I was just a number here. He was thorough, efficien... read more
Business response:
Nora, Thank you for taking the time to write this wonderful review! We are thrilled that your experience with us was smooth and enjoyable. Kim, Sean, and Valerie are all valuable team members, and we are delighted to hear that they provided you with top-notch service. We are committed to ensuring that every customer feels valued and appreciated, and we are thrilled that you felt like more than just a number. Thank you for choosing Freehold Subaru, and we look forward to serving you again in the future! Steven Boyce, GM
Simple, quick and efficient. Betsy was great and made everything very simple. Can't ask for more.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Very nice and professional customer service, great dealership to buy a car a Falcone Subaru, thanks for a wonderful service
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
I have purchased several cars from this dealership and have always been very satisfied. Most recently, I dealt with a terrific salesperson, Yuliya Shvartsman, who was extremely knowledgeable, helpful, and professional. This was the second car I bought using Yuliya. I would enthusiastically recommend her and this dealership to anyone interested in buying a Subaru. Isaac R.
Business response:
Isaac, We are delighted to hear that you are a loyal customer of Freehold Subaru and that Yuliya Shvartsman provided exceptional service during your recent car purchase. Our team takes pride in delivering excellent customer service, and it's great to hear that our efforts are appreciated. Thank you for your recommendation, and we hope to see you again soon. Steven Boyce, GM
Chris and the service department are excellent. Chris is personable and professional in his management of the work flow; he is sensitive to practical and to automotive needs. I cannot overstate the respect that I have for the friendly and proper mechanical help that I received. I'll go back. Bob Wilson
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,651 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open at 9:00 a.m.
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