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You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was looking for a new car to trade my Kia in on. When I called and showed interest in a vehicle you had in stock I received a call promptly. I asked for an out the the door price and Alex delivered.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
A pleasure and a joy to work with. Very helpful and couldn't have been happier. Steffon answered all my concerns and Betsy Taylor was professional and capable in her explanations of the vehicle operations.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
The encore delivery session with Betsy was extremely helpful. Betsy did an excellent job, answering my questions and concerns. Falcone Subaru provided excellent customer service!
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Falcone Automotive was a pleasure to work with. I viewed several cars on the lot with Steffon on a Saturday. The following Monday I placed a hold on a Forester in transit that had the features I was seeking. The My Subaru app kept me informed of the car status during transit. Once the car was delivered to the dealership we test drove the car on a Saturday and left with the new car in a few hours. Steffon was fantastic in answering all our questions and made the purchase and selection of my new Subaru enjoyable.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Initial contact through email was informative and helpful. Walking in on a Saturday and leaving with a new car in a few hours could not have been easier. Staff goes above and beyond to welcome customers and make sure the whole process goes smoothly. Steffon and Jon were fantastic to work with!
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
I bought a used Honda Accord from Nick & Falcone and couldn’t have been happier with the service. I live 6 hours away & they made the whole process so easy. I flew up to Indy-the car was washed & ready for me. 10 mins worth of paperwork & I was back on the road! It was a surprise for my daughter’s graduation-Nick & Jenni made everything work out. We are in love with her car! Would definitely not hesitate to do business with them again!
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Very helpful. Was patient and took time to walk me through many things on new Outback. I know if I have more questions, Betsy will be able to help me out. Thank you.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Dealership was clean, just hard parking for customers and trying to find the place.I did not buy a car but would not go back after the experience with Emir. We looked at pricing, nothing was brought down, which is fine and not my problem at all. In the beginning, he seem kind but then when I told him I had his card and would come back if I changed my mind, his attitude changed. I reached out my hand for a handshake (trying to be professional) and mentioned it to him and he just ignored me. I felt utterly embarrassed and felt... read more
Betsy and Falcone Automotive are THE BEST. Always a pleasure to work with them. They make car stuff EASY. Thanks so much to all at Falcone. Justin made the purchase and selection of new Subaru enjoyable and the service guys are always friendly and helpful. Betsy did a great job reminding me of feature on the car that i had forgot about.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
Falcone Subaru is closed now. It will open at 9:00 a.m.
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