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Falcone Subaru

4.9

About this business

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,651 reviews
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dc.shin8's profile image
dc.shin8 
3 years ago

Recently purchased a new Subaru from the Farrish Subaru dealership located on 10407fairfax blvd, The dealership made a promise to replace the seats to leather-seats and door panel to match the seats at the purchase of the car. This was made very clear during our 6 hour negotiation from 9am-3pm as we reviewed other vehicles with the same interior set-up. Sales rep (Maurice Kazadi) went away to speak to the manager to confirm that there would be no issue. We bought the car based on this agreement. The dealership said they woul... read more

Jay's profile image
Jay 
3 years ago

Brought in a 2014 Subaru for a 60K service. Was quote $1800 which seemed high but I agreed. Had a call with them the next day in which they suggested several hundred dollars of additional services on top of the rather high price originally quoted. Regrettably, I agreed. Came to pick up the car and was told they had just detected the need for MORE work ($3.5K more). How could they not have seen this and alerted me sooner! I finally felt scammed as I should have at an earlier stage in the process. I declined the further work a... read more

Beth Botts's profile image
Beth Botts 
3 years ago

My husband and I are thrilled to be driving our beautiful new 2023 Subaru Outback Onyx Edition XT recently purchased at Fairfield Subaru. We had leased two prior Outbacks from them and finally decided to purchase this awesome SUV. We appreciate the professional and kind assistance from Tony, the BEST Online Sales Manager we've ever dealt with, Sech, the BEST Sales Manager, and Wahid, the BEST EGM. Each one of them made our purchase of this beautiful SUV go quick and smoothly. They are such an awesome team in a great location... read more

garaufam's profile image
garaufam 
3 years ago

Love Falcone. Have gotten 5 leases through them and have had a great experience every time! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

thomasjones011949's profile image
thomasjones011949 
3 years ago

Well organized. Store is laid out nicely. Sales and finance reps were professional. I liked the covered delivery area. 

Business response:

Prepared for every aspect of the sales process. My tint was accidentally not installed. They took care of it without hesitation. 

tntcat's profile image
tntcat 
3 years ago

From the time we walked into Falcone to help our son purchase a car, we knew then we would purchase our next car from this dealer. They were fantastic! The communication with us while we were waiting for our car was great. When the car finally arrived everything was very smooth and all as we expected. About one week after we received our car I had an appointment over zoom with Betsy Taylor, Love Encore from Falcone. She went over everything in the car that I had questions on and more. Very helpful and great timing, was able ... read more

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

rgraffis's profile image
rgraffis 
3 years ago

Outstanding experience in all areas - purchase, delivery, follow-up, and service is exemplary - recommend highly!! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

MaryAnn's profile image
MaryAnn 
3 years ago

Bought our second Forester from Lester Soto. He is a true gentleman and a pleasure to do business with. Everyone at the dealership is very pleasant and made our purchase extremely easy. Thank you again Lester! 

Business response:

Thank you for your 5-star review, MaryAnn! We're thrilled that Lester provided you with excellent service while purchasing your second Forester. We appreciate your kind words and are happy that our team made your experience at Freehold Subaru a pleasant one. Enjoy your new Forester, and we look forward to serving you again. Steven Boyce, GM 

Abigailfs's profile image
Abigailfs 
3 years ago

I love the people at Tonkin Subaru! I've brought my car in a number of times now and have always gotten top notch customer service. I moved out here from a big city and had some concerns about the quality of service in a smaller town, but I could not have been more wrong. I get better service at Tonkin than I ever did before! Huge thanks to Chris and Jen for the peace of mind and for taking great care of my car! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,651 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open at 9:00 a.m. 

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