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Eastgate Chrysler Jeep Dodge Ram
- Car Dealers
- Indianapolis, IN
About this business
Specialties Eastgate has been serving the Indianapolis, IN community since 1975 with our Eazy car buying process. From Chrysler to Ram, we have the right vehicle for you and an expert team to help you find it! Contact us with any questions or come down to test drive any vehicle on the lot. Either way, know that we will dedicate the time and effort it takes to give you a stress free experience. History Established in 1974. We have served the greater Indianapolis area since 1974. We are the premier Chrysler, Dodge, Jeep, Ram d... read more
Location details
500 Shadeland Ave, Indianapolis, IN, 46219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have had nothing but a headache since I purchased my car 3 years ago and my transmission just went out on a 4 year old vehicle. They tricked me into purchasing the car in the first place. Their service people are rude and act as if you waste their time by asking questions. When you call, you bounce between several people before getting the person who can help you (again, they are all very rude). They lack professionalism. I would not purchase a car from Brandon because he does not care about you, just about making a sale!
Business response:
Tasha, I am troubled to learn of your disappointment with any customer service that wasn't to your standards. Your satisfaction is important to us and I would like to connect with you to remedy your concerns. Please contact me when you have a moment. Thank you. Best, Sean Roberts General Sales Manager sroberts@eastgateauto.com (317) 352-9361
I was at your dealership a week ago with my husband looking to buy a Dodge Ram Limited off your lot but was so appalled by your dealership I walked out. We went to several local dealers in the area and I knew exactly what our 2011 Ford F150 truck was worth for trade in and your sales person without driving the truck or running it said it was worth $1000, and said basically it would have to be just sent to be scrapped which is total BS. A lemon of a vehicle that drives into the lot is worth that amount. It was such a low ball... read more
Business response:
Amy, I apologize that you did not receive the level of service you expected and would appreciate the opportunity to address all of your concerns further. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Best Regards, Sean Roberts General Sales Manager sroberts@eastgateauto.com (317) 352-9361
RecommendedSean and Jarrod made my experience great! I feel confident in my purchase and they kept me in budget!
Business response:
AshLynn, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Sean and Jarrod. We appreciate the positive feedback, and we are looking forward to seeing you in the future!
stop being the atypical greedy dealership and dont hire losers to sell, fix, and speak to you about your vehicle ..
Jamie was very nice, informative and professional. The place where I purchased to Jeep obviously had no clue(Jack Phelan).
Business response:
Juanna, thank you for taking the time to mention Jamie and Jack! We appreciate your positive feedback, and we look forward to working with you again in the future!
Visited Eastgate Auto on 6/19/2020. Met with a Salesman and was interested in purchasing a Nissan Maxima that they had on the lot. The whole time that we were there, speaking with the salesman, he seemed very disinterested. The vehicle had some things wrong with it, that I asked for him to see if the service department could look into, which he said he would have them take a look. Contacted said salesman on 6/20/2020 just to check in and remind him to have it looked at. Sales man said that he would, and would see what they s... read more
Great people and great service.
Had a very good day at Eastgate today. I was treated with smiles and respect, everyone explained the process very well and I now have a beautiful new 2020 RAM Bighorn with a Hemi 👍 Special thanks to my son Jamie Freeman and My salesman Brandon Adam’s
Frequently asked questions about Eastgate Chrysler Jeep Dodge Ram
How is Eastgate Chrysler Jeep Dodge Ram rated?
Eastgate Chrysler Jeep Dodge Ram has a 4.1 star rating with 1,331 reviews.
When is Eastgate Chrysler Jeep Dodge Ram open?
Eastgate Chrysler Jeep Dodge Ram is open now. It will close at 8:00 p.m.
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