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Eastern Shore Toyota

4.4

About this business

Location details

29732 Frederick Blvd, Daphne, AL, 36526, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.45,641 reviews
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Cullen Cate's profile image
Cullen Cate 
10 years ago

I love it the people are so nice and friendly they will help you and they will was your car for you and its so nice that they do that for you and they got great food in there 

Tiffany Pontiff's profile image
Tiffany Pontiff 
10 years ago

Do NOT go here! First, the car buying experience was beyond awful. Literally tried to give me a dollar yes one dollar for trade in on my 06 Honda civic hybrid. After taking the trade in off the table, being there all day, tired and not to mention pregnant I finally began the paperwork process on a 2014 corolla. After being told to only run my credit once, they hit it with TWELVE inquiries!! I was refused a spare key and even floor mats! But the icing on this crooked cake is that I was basically forced into a warranty package... read more

Business response:

Tiffany, we are very sorry to hear that you had a bad experience with us. It is our utmost priority to ensure our customers leave our stores completely satisfied. Please contact our general manager Casey McGraw at 404-392-9263 so we may address this matter further. Thank-you! 

Mai Morris's profile image
Mai Morris 
10 years ago

We've purchased 3 cars from Eastern Shore and been very happy. Especially satisfied with the service after the sale. 

Katie Ellis's profile image
Katie Ellis 
10 years ago

Worst Customer Service coming from a Returning Customer I purchase a 2014 car in October 2013 from Southeast Toyota. I came back March 2015 to see what my trade in value would be if I purchased a more comfortable car with lower car payments. Sales rep nor Shawn Esfahani Jr. the top manager listened to my needs or wants and wanted to give me 14,000 on trade in then 15,000 then only 13,000 depending on what car I would purchase. Does that make sense? I will post the entire story below for more details. 

Business response:

Katie,We are very sorry to hear about your experience with our sales team over the weekend. We'd like to speak to you directly about this issue. Please call our General Manager Casey McGraw at 404-392-9263. He is expecting your call and is hoping to make things right. 

Seana Salter's profile image
Seana Salter 
10 years ago

Best dealership I've ever encountered! They go above and beyond to accomadate their customers... You can even get complimentary manicures or a shuttle to nearby shops and restaurants while waiting... Pet and kid friendly with a cafe that has daily specials! Love it here!! 

Jolene Weeks's profile image
Jolene Weeks 
10 years ago

Thanks to J. Fiala we will be customers for life and the only salesman we want to deal with and suggest to everyone in our family is Earl. We love our car. Great establishment 

David N Barbara Nehring's profile image
David N Barbara Nehring 
10 years ago

Extremely helpful and polite until they get your money. They gave us a good deal on the vehicle but have not honored other promises that were made. Once you buy a vehicle they ignore you. 

Kasandra Thornton's profile image
Kasandra Thornton 
10 years ago

After looking around for a vehicle, we came across a very nice deal compliments of Mr. Charles Bryan Jr. He helped us get a wonderful deal and he was so courteous and helpful! Definitely not like any other salesman I've ever met! If anyone is in the market for a new or used vehicle definitely take the trip to Eastern Shore Toyota and pay Mr. Charles Bryan Jr a visit....you won't be disappointed! 

Veasey Brooke Whitney's profile image
Veasey Brooke Whitney 
10 years ago

Elimar was great and very friendly!! He helped me find my perfect car!! 

Frequently asked questions about Eastern Shore Toyota

How is Eastern Shore Toyota rated?

Eastern Shore Toyota has a 4.4 star rating with 5,641 reviews. 

When is Eastern Shore Toyota open?

Eastern Shore Toyota is closed now. It will open on Monday at 9:00 a.m. 

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