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Eastern Shore Toyota

4.4

About this business

Location details

29732 Frederick Blvd, Daphne, AL, 36526, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.45,641 reviews
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Elizabeth Ann's profile image
Elizabeth Ann 
8 years ago

Daquan was so helpful in getting me in my car. I feel in love with it instantly! The finance manager, Kennard, also worked with me despite the situation. Thanks so much for being amazing and helping me get into my new car, which I love! 

Business response:

Elizabeth, thank you so much for leaving us this review! We are thrilled to hear you're enjoying you new car! Daquan and Kennard are great examples of how we do business here at Eastern Shore Toyota. We wish you many happy miles. 

Richard Bailey's profile image
Richard Bailey 
8 years ago

Have an excellent experience at the dealership. Friendly employees and I'm 100% delighted with my purchase. Only one drawback i had to spend several hours but it was truly worth the wait. Thanks 

Veronica Robinson's profile image
Veronica Robinson 
8 years ago

HORRIBLE!!!! WITH AN CAPITAL "H" I'M TRYING TO GET INFORMATION ABOUT DENT AND STRACH REPAIR FOR MY 15 TOYOTA CAMRY THAT I PURCHASED FROM THEM... IT SEEMS LIKE DONT NO ONE HAS AN ANSWER!!! IM GETTING THE RUN AROUND & MY CALLS ARE BEING LEFT ON HOLD FOREVER!!!!!! THEY WANT YOUR MONEY BUT DONT WANT TO HOLD THEIR END OF THE DEAL, TO ACCOMMODATE THE CUSTOMER NEEDS AND WANTS.... I EVEN CALL TO TALK TO A SUPERVISOR GUESS WHAT "NO ANSWER" LETS SEE HOW LONG IT TAKES FOR HIM TO CALL BACK... 

Business response:

Veronica at Eastern Shore Toyota customer satisfaction is our #1 priority. We are very sorry to hear that this was your experience with us and we want to do everything we can to make it right. Please call us at 251-625-1919 and ask to speak to our General Sales Manager, Bruce Thomas. He is expecting your call. Thank you. 

Heather Lyles's profile image
Heather Lyles 
8 years ago

We had a great experience at Eastern Shore Toyota. Justin was awesome and he really listened to what we liked and what we needed. The prices are amazing! 

Business response:

Thank you for taking the time to leave us a review and share your experience. We strive to always make the buying process simple and stress-free for our customers. Justin is a great example of how we do business here at Eastern Shore Toyota. Congratulations on your purchase! We hope to work with you in the future. 

Patsy Champagne Fonseca's profile image
Patsy Champagne Fonseca 
8 years ago

Great customer service with a smile. Thank you guys!!!! 

Business response:

Patsy, Thanks for the 5-star rating! We wish you many happy miles! 

Joseph Pardo's profile image
Joseph Pardo 
8 years ago

They did an excellent job in Detail CLEAN- -UP! And reapplied clear Coating (Auto Butler Process) To my new Camry! Thank you! Joe 

Business response:

Thanks for taking the time to leave us a review! Congrats on the new Camry! 

Robert Sherman's profile image
Robert Sherman 
8 years ago

Eastern Shore took care of us and our Toyota Sequoia After getting ripped off by another shop. Service was fast friendly and affordable. Will never trust anyone else with my Toyota. The service department was top notch. 

Business response:

Thank you so much for your review, Robert! 

Timmy Street's profile image
Timmy Street 
8 years ago

I've bought two cars from here the first experience was great the last two times my experience has been horrible 

Business response:

Timmy, we apologize that your experience was anything but satisfactory. We would like an opportunity to hear what disappointed you about your visit, fix this, and earn your business. Please reach out to the General Sales Manager, Bruce Thomas, at 251-625-1919. Thank you. 

Monica Vickery Cassady's profile image
Monica Vickery Cassady 
8 years ago

We were just browsing the other day. Had the pleasure of dealing with salesman Arend V returned THE following day and made the purchase . He was very patient with us and did everything he could to get us into a car . I appreciate the amazing customer service offered here. Also am impressed by the warranty and free car washes 😉Thanks again for all your help AREND V 

Business response:

Thanks for the 5-star rating, Monica! 

Frequently asked questions about Eastern Shore Toyota

How is Eastern Shore Toyota rated?

Eastern Shore Toyota has a 4.4 star rating with 5,641 reviews. 

When is Eastern Shore Toyota open?

Eastern Shore Toyota is closed now. It will open on Monday at 9:00 a.m. 

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