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29732 Frederick Blvd, Daphne, AL, 36526, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Purchased my car unexpectedly on September 5th. I can say that I was honestly sold on the car. Antoine and Justin provided excellent customer service from beginning until the end of purchasing my vehicle. They have both followed up with me to ensure that I am still satisfied with my new vehicle. I am still in love with my car and the excellent customer service I have received after my purchase. I highly recommend Eastern Shore Toyota and both gentleman.
I love it because the best salesman in the world, Ryan Sanford, works there!
Business response:
Thank you so much for the 5-star review, Susan! We really appreciate your feedback!
Love Eastern Shore Toyota, but if you don't stop having Fox News on when I come, I may change my mind...please just use the HGTV or Food Network or Discovery Channel...so that no one has to get upset about the news that you have on?!! Just neutral and calm :)
I don't appreciate ES Toyota saying where I am. I did not give them permission to do that. They also didn't give me a chance to say it took 1 hour and 15 minutes to get my "45K miles service" - A tire rotation!
Business response:
Hi Tom, we would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. We will be contacting you shortly. If you would like to give us a call, please reach out to our General Manager, Bruce Thomas at 251-625-1919. We look forward to speaking with you and working towards finding a resolution to the issue.
Great service department and helpful staff. I plan to make them my permanent dealership.
Business response:
Thank you for your business and trusting us with your vehicle! We are glad to hear that you had an exceptional experience! Let us know if there’s anything else we can do for you in the future.
Sienna Jones is an awesome car sales lady. I just bought my third car from her yesterday. I really trust and appreciate her I don't ever want to buy a car from anyone else! !!!She deserves a raise! !!
NO STARS !!!!! They steal but our sign says its your falt ?????? REALLY
Business response:
Tony, we’re sorry to hear that you had a negative experience with us. We will be calling you here shortly to discuss. If you prefer reaching out to us please call 251-625-1919 and ask to speak to our General Manager, Bruce Thomas. Thank you!
I would recommend buying a car there, but the service department is lacking! I had my 30,000 maintenance done. They indicated they topped off my fluids. However my windshield wiper fluid is empty. Makes me what they said they did, but actually did not.
Business response:
Jill, we’re sorry to hear about your experience and are here to help. We will be calling you here shortly to discuss. If you prefer reaching out to us please call 251-625-1919 and ask to speak to our General Manager, Bruce Thomas. Thank you!
We are very pleased with Eastern Shore Toyota. My Toyota Avalon Limited is a great vehicle. Roomy and comfortable. Smooth and quiet ride. All my service has been done by them and I cannot Thank Mike Rowe, in the Service Depaetment, enough for the way he has helped maintain our vehicle. Thank you Eastern Shore Toyota and Thank You Mike Towe for an excellent experience with your dealership. Great choice!
Eastern Shore Toyota has a 4.4 star rating with 5,641 reviews.
Eastern Shore Toyota is closed now. It will open on Monday at 9:00 a.m.
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