Drain & Air Rescue

avis t. 

on Citysearch

13 years ago

poor customer service – I am very unhappy with austin drain and air rescue, especially chris, the office help. My mother called to have air conditioning repair done, an appointment was scheduled for monday 4-2-12, my mother was not pleased with that man work and requested josh (from reading reviews about him and this company), so chris said josh was out of town and would be back tuesday (4-3-12) and scheduled her appointment with him for 1:00 pm, after 3:00 pm and he hadn't showed or no phone call, she called chris back, who... read more

atrigg 

on Citysearch

13 years ago

Great Service – After waiting for a 7 hr window for Roto Rooter and then never showing up, we called Austin Drain for a rescue at 9pm on a Friday night while our water had been shut off for the whole day. Brian showed up an hour after our call and had our plumbing problem fixed within minutes. While is was a very costly fix for a small part, it was worth going with this company for service and knowledge. We will always use Austin Drain. 

Roxanna M. 

on Citysearch

13 years ago

Thank you so much – I am glad we called. The gentleman who came to my 'rescue' is named Manny. He is kind. He is understanding and he worked very hard to get us fixed before the night was over. It was 10:30PM and he was still out in the dark working to replace the water line to my house. In the cold, in the dark, and in the rain. I appreciate it so very much. When we have need of air conditioner service I will be calling this company. The service I recieved when I had a leak shows me this is a good company that you can depen... read more

blackwido 

on Citysearch

13 years ago

Life Savers! I would ABSOLUTELY recommend them! – I was out of town this past July, my A/C unit went out and my parents called another local company. They installed a bad part costing me over $500. When I realized it was bad and that company would not replace it, I called Austin Drain and Air and explained the situation. They drove out to Lakeway, replaced the part and only charged me for the part itself, not for a service call or drive time (like other companies quoted). They have since been back to check the heating system... read more

Springer 

on Citysearch

13 years ago

Austin Drain and Air Rescue – 11/16/2011 STOP! Rethink your choice of services right now!!! They do everything incorrectly!!! I made a big mistake when a salesman came out to my house instead of a repairman when I called for emergency help. I'm a single woman and it was a very hot July and my A/C was dead. A salesman took advantage of. He said it would cost more to do diagnostics, on top of parts and labor for repairing it and sold me a whole new unit. He said it would only take a day & half. It took them a week. Supposedly ... read more

BK Anderson 

on Citysearch

13 years ago

Drain & Air Rescue - Air Conditioning - Austin – My compressor stopped workiing during the latter part of the heat wave we experienced for such a long time, and we were without air, that is unthinkable in TX. I google Businesses that repaired central air conditioners and compressors, read reviews, made several calls to compare prices and services offered, and my choice was Drain & Air Rescue. Josh was sent out to my home to check out my unit. He was so pleasant, understanding, and professional as I shared my dilemma, he list... read more

Strickymama 

on Citysearch

13 years ago

I was very pleased with the awesome service we received from Austin Drain and Air Rescue. Both Sergio and Josh did a phenomenal job. Sergio diagnosed the problem and then Josh preformed the repair the next day. I highly recommend Austin Drain and Air Rescue for your air conditioning repairs. 

jjcaustin 

on Citysearch

13 years ago

Consistently great work – Short version - I highly recommend this company for complex or simple plumbing problems and new installations. Their commitment to service, quality, cleanliness, professionalism and follow through are all the best I have seen in this industry. I have found the complete experience to be a good one - the way they answer the phone, put on shoe covers when they enter your home, quality and timliness of arrival and repair/installation, competitive price, knowledgable plumbers, good follow through. While ... read more

Pamcan2 

on Citysearch

13 years ago

Great Job - Very knowledgeable – Tim came out to do an annual inspection on our heating system and discovered that our thermostat and heat pump hadn't been wired correctly. He quickly identified the problem and promptly fixed it. I am very pleased with the service of Austin Drain and Air Rescue and wouldn't consider going with any other vendor because I have every confidence that they know what they are doing and I can trust that my families well being and comfort are of utmost importance to this company. Great job!!