This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Drain & Air Rescue
- Heating & Air Conditioning/HVAC
- Austin, TX
About this business
Drain & Air Rescue is an Austin Air Conditioning, Plumbing, & Heating service company with over 50 years of combined industry experience covering everything from AC repair to gas log installation. We offer a wide range of commercial and residential HVAC & plumbing services including maintenance, repairs, and installation as well as water heater and water softener service. Drain & Air also knows HVAC, we offer a full range of air conditioning and heating services. We employ a team of expert Austin air conditioner repair techn... read more
Location details
5214 Burleson Rd #209, Ste 209, Austin, TX, 78744, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
"The Unknown ÂHero"Â That's how I feel about the service tech that just left our home, after calling the people (casa mechanical) who installed my ac for my new home 3 years ago and getting the run around and total non-caring attitude, they even told me they can make an appointment for me in 3 days and Âit would cost me $86.50 for the first 15 minute, then $22.50 for each 15 minutes after that to look at it...I started to research online and I found great reviews on Austin Air Rescue ($69.00 flat rate to look at it) from the... read more
Great customer service I was very pleased with Drain & Air Rescue. They showed up on time in uniform and were very professional. For an ac repair it was very fairly priced and I will be using them in the future.
Horrible Customer Service I will never call or use this company again. I could not believe the service that I recieved (NONE AT ALL) called in to recieve and estimate on a part for my AC. Diane answered the phone she was so rude. First of all she quoted an crazy price for a service fee when their websites states FREE ESTIMATES then she began to question me on what it is what I needed. I have never felt so unimportant to a company. I will never call this company for an estimate again. They need some serious help when it comes... read more
Review ad ada da ada d adad writing adad ad
Austin Air Rescue is Risky, Watch Out I'm starting to agreee with the last guys statements. Seems to me they are out for the hard sell! I heard the same story about dyes, leaks, and rusty coils, but my system was certainly old and I could understand it rusting out, but he didn't even want to look for the leak, claimed it would cost me $800.00 to find it, when we both knew where it was, and would cost another $1800.00 for the coil. Air rescue has been trying to instal a new HVAC system in my house all week and cannot seem to ... read more
After scheduling a service call for someone to look at my direct vent fireplace system, I received a TEXT 30 minutes BEFORE the arrival time telling me that they didn't work on my type of system. It would've been nice to know this before I took off work to be home for the service call. That's not the way to treat people.
Worst service ever. Paid 600 with the 69 dollar groupon. Still having problems with secondary drain leaking. Last tech that was out there said the the drain was clogged underneath the restroom sink. He removed a pipe and now i have a link underneath the sink. Save your money and go somewhere else.
Worst customer service ever!! I was a club member and called to cancel my service. The gentleman I spoke with did he would give me 3 months for free to reconsider. 2 months in I called to have someone come out and take a look at our AC because it wasn't cooling that well. Diane, who answered the phone, told me I was lying about the 3 month free offer. After she spoke with the gentleman who promised it, she set up a same day service for 3-5 pm. At 5:30 there was no sign of the technician and we hadn't received a call either. ... read more
I called about a heater this morning , a tech was sent out the same day. I'd like to thank Josh Turner for troubleshooting and getting our heater up and running. He was very nice, informative and courteous. and didn't seem to mind all the questions.... Excellent service, Will definitely recommend to friends and neighbors!
Frequently asked questions about Drain & Air Rescue
How is Drain & Air Rescue rated?
Drain & Air Rescue has a 3.7 star rating with 252 reviews.
When is Drain & Air Rescue open?
Drain & Air Rescue is open now. It will close at 11:59 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com