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Drain & Air Rescue
- Heating & Air Conditioning/HVAC
- Austin, TX
About this business
Drain & Air Rescue is an Austin Air Conditioning, Plumbing, & Heating service company with over 50 years of combined industry experience covering everything from AC repair to gas log installation. We offer a wide range of commercial and residential HVAC & plumbing services including maintenance, repairs, and installation as well as water heater and water softener service. Drain & Air also knows HVAC, we offer a full range of air conditioning and heating services. We employ a team of expert Austin air conditioner repair techn... read more
Location details
5214 Burleson Rd #209, Ste 209, Austin, TX, 78744, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
"The Unknown Hero" That's how I feel about the service tech that just left our home, after calling the people (casa mechanical) who installed my ac for my new home 3 years ago and getting the run around and total non-caring attitude, they even told me they can make an appointment for me in 3 days and it would cost me $86.50 for the first 15 minute, then $22.50 for each 15 minutes after that to look at it...I started to research online and I found great reviews on Austin Air Rescue ($69.00 flat rate to look at it) from the st... read more
Jeremy did an outstanding job on our clogged sinks. He also recommended ways to prevent it from clogging in the future.
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A/C repair: prompt, friendly, knowledgeable – Josh came out this morning, quickly diagnosed the problem and fixed the clogged drain. Then he went above and beyond to do a thorough system check on other aspects of the system. We have been using Drain & Air Rescue for all plumbing and HVAC issues for about 2 years and will continue to do so.
Business response:
Thank you taking time out of your day to write this review!! We certainly will pass this info to Josh and the owner! Please use this review as a $25 credit towards service the next time you call!
New Air Conditioning Unit Installed – I had nothing but great people to work with with this company. First of all I dealt with Josh who came to my home on a Sunday as we had company and our air conditioning went out upstairs. He checked everything very thoroughly and we needed a new unit. He explained all units and we decided on one and he wrote the order. He would have come out the very next day to install but I requested later in the week due to our company. We have three units for our home. Another gentlemen I would like ... read more
Business response:
Thank you so much for posting this review! We feel very strongly that we headed in right direction with these reviews! Please use this review as a $25 coupon off your next service for plumbing or HVAC. Thanks Henry!
A/C Repair, Great Service, Fair Price – Love the great service. Posted an email Sunday night and had a technician the next morning by 8:30am. Solved my compressor problem and leaky air conditioning unit. Worst yet I had another a/c repair company that charged me a lot of money a month earlier to say that I had a cracked compressor pan and charged me $500 to clean two units to blow out all the junk stuck inside the pipes. They were unable to fix the leaky pan unless I was willing to shell out $800 more. They recommended to li... read more
Business response:
We wanna thank you for the kind words and the time you took to write this review. Please use this review as a $25 giftcard towards your next repair. Just mention this review and thank you again. Henry
More Stars Please!! – Very Straight forward service! They found a leak that 2 other companies could not find. 60 mins later and a new pipe no more leaks! Thank you for being prompt and respectful of my time! Tony
Business response:
Thank you for your great review and we would like to extend a $25 giftcard towards your next repairs with our company! Thanks, Henry
i had a great experience – i am very happy with austin drain and rescue came when they said fixed what needed to be fixed, josh is great feel like i have a friend in the a/c and heat business so yes i would recommend austin drain and air rescue
Business response:
Thank you for the kind words. We do appreciate when customers take the time to leave a comment and tell Austin how we are doing. Please use this comment as a $25 gift certificate towards any repairs Plumbing or HVAC.
Nightmare – i hired drain and air to help me with my sewer line i was told my plumbing under my house was broken now this was in Aug 2011, tyler fixed my plumbing they had to dig under my house, i was told the city had to inspect the job and they would return to put back the dirt. the city said the plumbing didnt pass code Hank was sent out and he did some work, the city came back out and passed the job, and i never hear back from drain and air i called back to the office and i spoke to a ladie and told me some one would com... read more
Business response:
Mrs. Wright, Please feel free to send a email to customer.care@austinairrescue.com with your information and I will call and respond to this matter over the phone or in person at your house. My name is Henry and we are under going a Management change and we are very concerned with all of these matters. Thank you for your patience and we will respond promply from now on. Henry
Frequently asked questions about Drain & Air Rescue
How is Drain & Air Rescue rated?
Drain & Air Rescue has a 3.7 star rating with 252 reviews.
When is Drain & Air Rescue open?
Drain & Air Rescue is open now. It will close at 11:59 p.m.
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