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Drain & Air Rescue

3.7

About this business

Drain & Air Rescue is an Austin Air Conditioning, Plumbing, & Heating service company with over 50 years of combined industry experience covering everything from AC repair to gas log installation. We offer a wide range of commercial and residential HVAC & plumbing services including maintenance, repairs, and installation as well as water heater and water softener service. Drain & Air also knows HVAC, we offer a full range of air conditioning and heating services. We employ a team of expert Austin air conditioner repair techn... read more

Location details

5214 Burleson Rd #209, Ste 209, Austin, TX, 78744, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.7252 reviews
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joeazzato's profile image
joeazzato 
14 years ago

Plumbing emergency? Call Drain and Air Rescue! – When you have a plumbing emergency you need help quickly. Drain and air rescue had a service technician at my house in about an hour! Tyler was professional and did an excellent job. He even wore covers for his shoes so he would not track anything into the house. He gave me pricing up front and was polite and courteous. He cleared my clogged toilet quickly and efficiently. He offered suggestions of preventive maintenance and replacement of aging parts. Give them a call, you wo... read more

Business response:

Thank you so much for your review please tell all of your friends!! 

LBEN's profile image
14 years ago

Great to work with – This was the second time I have called on AAR. Each time they were very responsive to my needs. This most recent need was just servicing and not urgent but I was able make an appointment for the next day. My Tech was very informative, explained every thing he was doing in terms I could really understand! I really feel like I am getting honest and very good work when I call on this company. You can bet I will look no further when I am in need of plumbing or A/C service. Thanks for the ease of mind : ) 

Business response:

Thank you so much for your review please call anytime!! Dont forget that we have a great plumbing service dept. 

ericsy's profile image
14 years ago

Great Service – Called for an immediate appointment for help determining why power wasn't getting to my HVAC system. Austin Air Rescue dispatchers were quick and had a technician on-site in less than 90 minutes. The technician - Jason - was highly competent. Jason quickly identified and fixed the problem. He spent additional time reviewing my system - identifying additional potential issues. Jason spent a considerable amount of time walking me through the issues and answered all my questions. I received a follow up phone cal... read more

Business response:

Thank you for this great review! 

rypam's profile image
14 years ago

Wow! – We are first time customers. When I first called I was greeted most cheerfully by Diane who was very informative and helpful; she made me feel comfortable about acquiring about A/C service. She was good at explaining to me in great detail what to expect. I was impressed. The service by Domingo was great. He was friendly and very informative. Did not try to sell us anything we did not need. It is a nice feeling that you can feel comfortable with a company to service your house. We will stick with them for all our house... read more

Business response:

Thank you! 

Cfranks's profile image
14 years ago

Great Experience – Had a great experience with this company. Diane was pleasant, friendly and sent a technician same day. Tyler was also courteous, knowledgable and was detailed in diagnosing the problem and coming up with a solution. Pricing is very fair and they will continue to handle all of my plumbing and ac needs. Great company! 

Business response:

Thank you for your response and we will pass it on to the company!! 

TweedyKJC's profile image
TweedyKJC 
14 years ago

GREAT EXPERIENCE – We live in Del Valle and had been having a tough time finding a company to come out to us for maintenance on our AC/Heating unit. I had seen a commerical for Austin Air Rescue on tv and contacted them immediately and spoke with Diane who scheduled our first visit that very same day. Jason is the tech who worked on our unit and we were thoroughly impressed with his knowledge and he let us know everything he was doing every step of the way. I would highly recommend them to everyone. 

CSWalker's profile image
CSWalker 
14 years ago

Peace of Mind Is EVERYTHING! – I have been using Air Rescue for the past two years and I just added the drain rescue portion to my membership. The folks that they send out are ALWAYS professional and knowledgeable. The guy who came out to do the plumbing service was very experienced and went above and beyond and did a simple easy repair on my kitchen faucet - something that I've been trying to get my husband to do for almost a year now. I really have peace of mind because i have this service - it is like getting oil changes ... read more

JMICHAELS's profile image
JMICHAELS 
14 years ago

Thanks for all of your help!! – I made a call after seeing their funny commercial and was surprised to hear them answer the phone after 800. The rep on the phone was very polite and even offered to send the plumber out right then but I was wanting service on Saturday. They showed up and just did a wonderful job and explained it all to me.I could not of expected such wonderful service from the time I called, till he pulled away from my house they did a great job. See you guys next time. 

Business response:

Anytime, we will always take care of your plumbing and heating needs Thank you for calling and making us your choice when you needed our help! 

boogiewoogie1964's profile image
boogiewoogie1964 
14 years ago

Fantastic Service – Had them in my house about a month ago to fix my central air. They were prompt, curteous and took the time to explain exactly what was wrong with my AC . I got fantastic service at a very affordable price. I would definately recommend this company to any of my friends or family. Great job guys!! Thanks! 

Business response:

Thank you for your response. We really try to be the best at air conditioning repairs in Austin, TX. Dont forget you have a $25.00 coupon off of your next services boggiewoogie1964!! 

Frequently asked questions about Drain & Air Rescue

How is Drain & Air Rescue rated?

Drain & Air Rescue has a 3.7 star rating with 252 reviews. 

When is Drain & Air Rescue open?

Drain & Air Rescue is open now. It will close at 11:59 p.m.  

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