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Drain & Air Rescue

3.7

About this business

Drain & Air Rescue is an Austin Air Conditioning, Plumbing, & Heating service company with over 50 years of combined industry experience covering everything from AC repair to gas log installation. We offer a wide range of commercial and residential HVAC & plumbing services including maintenance, repairs, and installation as well as water heater and water softener service. Drain & Air also knows HVAC, we offer a full range of air conditioning and heating services. We employ a team of expert Austin air conditioner repair techn... read more

Location details

5214 Burleson Rd #209, Ste 209, Austin, TX, 78744, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.7252 reviews
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charlie50's profile image
charlie50 
14 years ago

Drain and Air Rescue – The guys that replaced my hot water heater were very professional and worked hard to get the job done. They made sure everything was working just fine and made adjustments where needed. Jim Palmer, Tony Smith and Rodriquez are great. 

Business response:

Thank you so much and please LIKE us on Facebook for a $25 coupon towards any service. 

LoisR's profile image
14 years ago

A plumber that is honest & unbelievably good - Jim Palmer! – Austin Drain and Air Rescue provided me with outstanding customer service! I called this morning and within 2 hours I had the pleasure of meeting Jim Palmer. Jim was courteous and professional and fixed all of my plumbing issues. The minute we started talking, I knew that Jim was going to be able to help me. He reviewed all of my issues and found solutions to all of them. I highly recommend Jim and Austin Drain & Rescue. Their pricing structure is fair and quite re... read more

Business response:

Everyone loves Jim! Please LIKE us on Facebook for a $25 coupon towards any service. 

audra13's profile image
14 years ago

They did a fantastic job! Ask for Jim Palmer!! – I highly recommend Austin Drain Air Rescue for your plumbing needs. They were on time, friendly, helpful, honest, and explained everything they did so that I never worried about what I was getting into. The plumber they sent me was Jim Palmer. He was very nice and even showed me what the camera could see in my pipes. He was also really patient when I wanted to watch everything he did. I will ask for him everytime I call from now on. : ) The company's prices were reasonable, an... read more

johro's profile image
14 years ago

Impressed with Austin Air Rescue-Air Conditioning & Plumbing – Met Drain and Air Rescue at Austin Home and Garden Show. I scheduled an appointment to have our water heaters drained/checked and air ducts checked. Jim P(plumber) and Domingo (AC) were prompt, professional and courteous. Both explained recommendations with no pressure. I will definitely use these guys again. 

TerryinAustin's profile image
TerryinAustin 
14 years ago

I was impressed !!! These Guys get Air flow!! – I had terrible air flow issues in my house that caused parts of my house to be to cold in the winter and too hot in summer.After sealing my ducts adding dampers to my system and balancing it made my entire home comfortable for everyone. Thanks Josh and David for coming out and making my entire family happy we strongly reccomend Drain and Air Rescue for the quality,concern, and value that was showed to us we definitely We appreciate your help. It was pricey but one week in and w... read more

Business response:

Thank you for this wonderful review!! We look forward to do more work for you! 

Mrs78746's profile image
Mrs78746 
14 years ago

Prices upfront and on Time – I called on Thursday and recived same day service. The two plumbers came out and they found that my drain was clogged but was only in the pipes under the sink and not the main drain. They looked at the whole problem and found the garbage disposal was the culprate and they gave me my options on repairing it. They didnt even charge me for the intial problem!! Love the fact that they gave me the prices upfront and they looked at the entire situation! I have found my new plumbers for LIFE! 

Business response:

Thank you 

Ginadoo's profile image
14 years ago

Great residential plumbing service – These guys were the best. I called them on a Friday morning. They gave me a 2 hr window of time as to when someone would be out. He was delayed but they called to tell me it would be later. The tech, Jim Palmer called me around 5 to tell me that he was still coming but that his prior job was running longer than expected. He came at 7:00 on a Friday night. Very nice and fixed my problem with only the $70. diagnostic charge. Very good people. 

Business response:

We appreciate this great review!! 

FR66's profile image
14 years ago

Won't call them again – Called them because my heater's blower wasnt coming on and the nights were getting into the 20s. Diane the receptionist, Domingo the serviceman, I have nothing bad to say about them. They were actually pretty friendly and professional. The repair's price was pretty friggin' excessive though. All the furnace needed was replacement of the ignitor. Looked it up online after the serviceman left. Part is only $30.00. Labor; It only took him 10-15 minutes to find the problem. Remove one screw, unplug the co... read more

Business response:

FR66, My name is Henry I am the Service Manager here at Drain and Air Rescue and I was looking at our reviews and ran across this one. I would love to talk to you about your service call. My records indicate he was dispatched at 930AM and left your property @ 1233PM.I know my technitions provide prices upfront and get authorization before we do the work.All of our workmanship comes with a lifetime warranty so this will be the last ignitor you will pay for.We want all of our homeowners to be 100% satsified and obviously you a... read more

sblorib's profile image
14 years ago

So far so good with this company. They've done some A/C repair, heater maintence too. They are extremely responsive and available at all hours and days. I just contracted with them and have them scheduled to check my circuit breakers as well. I'll upgrade to five stars if I know that they can handle that as well. I like them a lot. 

Business response:

Thank you for giving us the chance to get this work done for you!! Please call us with all of your further needs for Plumbing or HVAC 

Frequently asked questions about Drain & Air Rescue

How is Drain & Air Rescue rated?

Drain & Air Rescue has a 3.7 star rating with 252 reviews. 

When is Drain & Air Rescue open?

Drain & Air Rescue is open now. It will close at 11:59 p.m.  

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