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DoubleTree By Hilton Hotel Metropolitan - New York City
- Hotels
- New York, NY
About this business
DoubleTree by Hilton Metropolitan Hotel is perfectly located at Lexington Avenue (at 51st Street) in the heart of Midtown Manhattan's fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Central Park, St. Patrick's Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan complete... read more
Location details
569 Lexington Ave, New York, NY, 10022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you for the 4/5 rating Robert! We're delighted that you had a pleasant experience with us and our team could effectively accommodate your needs! We aim to please! We look forward to sharing an even better experience with you during your next visit. Have a fantastic day!
Stayed here using my hard earned Hilton Honor points (70,000 a night) and there is NO WAY this property deserves anywhere near that level of points. If it wasn't for the fact that it's located in Manhatten this property would barely warrant a 20,000 redemption value. Having to argue with the receptionist who insisted that as I'd booked the three night stay separately (booked as points allowed) I would have to check out and back in again everyday! No bottled water in the room despite being a diamond member. The reception/ bar... read more
Business response:
We appreciate your review and feedback, Duncan. It is unfortunate that your stay with us was less than ideal. We're disappointed you had such challenges during check-in and that our services didn't meet exceed your expectations, particularly our breakfast offerings and other amenities. We regret the inconvenience you experienced with the scents in our lobby. Your experience is not on par with the standards we are capable of providing. We hold ourselves and our team to a higher standard so we'll be sure to address your review... read more
Espectacular ,super cómodo,en mi opinión si de acuerdo con.las horas de registro .SE debería v notar con un poco más de tiempo.
Business response:
Thank you for your feedback, Deicy. We strive to offer top-notch service and comfort for our guests. However, it's unfortunate that your experience with us was anything less than perfect. We hope to have an opportunity to share a more positive experience with you in the future. Have a great day.
Business response:
Thanks for the perfect rating, Claudio! We're thrilled that you had a pleasant experience with us! We look forward to sharing another amazing experience with you in the future. Have a fantastic day!
Business response:
Thanks for the 4/5 rating, Cecilia! We're thrilled you had such a wonderful stay with us! We strive for excellence so we look forward to sharing an even better experience with you soon. Have a beautiful day!
Habilitación amplia y confortable, muy bien situado cerca de todos los monumentos. Sólo les falta personal que se ponga de acuerdo en las órdenes a seguir y hablen español que
Business response:
Thanks for the 4-star rating and review, Carolina! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you appreciated our prime location. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely day!
La ubicacion excelente, la comodidad de la habitación increible. Solo les falta mas personal que hable español y entregue indicaciones correctas
Business response:
Thanks for the excellent review, Pame! We're thrilled you had such a pleasant experience with us! It's lovely you enjoyed our prime location and that our team took such great care of you! We look forward to sharing another amazing experience with you soon! Have a lovely day!
Excellent location decor a bit dated but staff friendly. Midtown attractions all within walking distance. Times Sq about 20 minutes away lots to see on the way there
Business response:
Thank you for the 4/5 rating, Barbara! We're thrilled you enjoyed your time with us so much! It's excellent you took advantage of our prime location. That's what we like to see! We look forward to sharing an even better experience with you soon! Have a lovely day!
Business response:
Thanks for the excellent rating, Anne! We're delighted your time with us was so wonderful! We can't wait until your next visit! Have a beautiful day!
Frequently asked questions about DoubleTree By Hilton Hotel Metropolitan - New York City
How is DoubleTree By Hilton Hotel Metropolitan - New York City rated?
DoubleTree By Hilton Hotel Metropolitan - New York City has a 4.1 star rating with 737 reviews.
When is DoubleTree By Hilton Hotel Metropolitan - New York City open?
DoubleTree By Hilton Hotel Metropolitan - New York City is closed now. It will open tomorrow at 9:00 a.m.
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