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DoubleTree By Hilton Hotel Metropolitan - New York City

4.1

About this business

DoubleTree by Hilton Metropolitan Hotel is perfectly located at Lexington Avenue (at 51st Street) in the heart of Midtown Manhattan's fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Central Park, St. Patrick's Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan complete... read more

Location details

569 Lexington Ave, New York, NY, 10022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1737 reviews
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Vito Jimenez's profile image
Vito Jimenez 
8 years ago

The best service and food for a great place to stay in New York. 

Business response:

Thanks for the outstanding rating, Vito! We're delighted your time with us was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another stellar experience with you. Have a splendid day! 

April Divalady Horne's profile image
April Divalady Horne 
8 years ago

I stayed ther 7-14-17 No fridge, no microwave, bathroom was small parking came to 72 $$ to stay on ther property went to check front desk was rude asf.... 

Business response:

We appreciate your feedback, April. We're disappointed your stay with us was less than ideal. It's unfortunate to hear that you had issues with our accommodations and service. We strive to offer quality service and convenience for our guests. Your happiness and satisfaction are important to us so we'll address your concerns with our team moving forward. We hope to share a better experience with you next time. Thank you. 

Iolo Roberto's profile image
Iolo Roberto 
8 years ago

Ci sn poche parole per descriverlo BELLISSIMO....è stata una grandissima esperienza... 

Business response:

Thanks for the excellent review, Roberto! We're thrilled you had such a lovely experience with us! We aim to please and your praise lets us know we're doing our job. We look forward to hosting you again soon. Have a beautiful day! 

Debbie Mcewan's profile image
Debbie Mcewan 
8 years ago

Just about to leave after a 12 night stay rooms were modern with comfy beds maid service daily very clean Staff very courteous kind and helpful requested fridge for room and got this I would recommend this hotel to family and friends great value for money with a central location Will definitely be on the shortlist for my next stay 

Business response:

Thanks for the fantastic review, Debbie! We're happy you had such a wonderful experience with us! It's lovely our team took such great care of you and made you feel so valued. That's what we like to see! We look forward to hosting you again soon! Have a stellar day! 

Paco Guerrero's profile image
Paco Guerrero 
8 years ago

Business response:

Thank you for the 5/5 rating, Paco! It's amazing you had such a lovely experience with us! We look forward to hosting you again soon. Have a fantastic day! 

Claudia Bejarano's profile image
Claudia Bejarano 
8 years ago

Business response:

Thanks for the 5/5 rating, Claudia! We're thrilled you had such a wonderful experience with us! We look forward to hosting you again soon! Have a lovely day! 

Hector Ramirez's profile image
Hector Ramirez 
8 years ago

Business response:

Thanks for the 5/5 rating, Hector! We're so thrilled you enjoyed your stay with us! We aim to please! We look forward to seeing you again soon for another wonderful experience! Have a great day! 

Pamela Coe Gover's profile image
Pamela Coe Gover 
8 years ago

The room is nice, however there is no small refrigerator or microwave. The crab cakes were old and you could tell they were reheated. There is no complementary coffee in the morning. Don't know if I will come back. I am a Hilton Honors member, was disappointed. 

Business response:

We appreciate your feedback, Pamela. We're deeply disappointed your experience with us was anything less than perfect. We strive to offer quality service and convenience for all of our guests. Your satisfaction is important to us so we'll be addressing your concerns with the appropriate members of our team moving forward. We look forward to hosting you again soon for a more positive experience. 

Gina Melson's profile image
Gina Melson 
8 years ago

Our company held a workshop at the hotel today and the facilities, food and banquet staff were wonderful, especially Irene and Hercules. All of the staff was great. Thank you for a great event. 

Business response:

Thanks for the excellent review, Gina! We're thrilled you had such a wonderful experience with us! It's fantastic you enjoyed your time with us so much and that our team took such great care of you. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day! 

Frequently asked questions about DoubleTree By Hilton Hotel Metropolitan - New York City

How is DoubleTree By Hilton Hotel Metropolitan - New York City rated?

DoubleTree By Hilton Hotel Metropolitan - New York City has a 4.1 star rating with 737 reviews. 

When is DoubleTree By Hilton Hotel Metropolitan - New York City open?

DoubleTree By Hilton Hotel Metropolitan - New York City is closed now. It will open tomorrow at 9:00 a.m. 

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