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DoubleTree By Hilton Hotel Metropolitan - New York City

4.1

About this business

DoubleTree by Hilton Metropolitan Hotel is perfectly located at Lexington Avenue (at 51st Street) in the heart of Midtown Manhattan's fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Central Park, St. Patrick's Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan complete... read more

Location details

569 Lexington Ave, New York, NY, 10022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1737 reviews
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Louise O'Carroll's profile image
Louise O'Carroll 
7 years ago

Staying here now, what incredible service, we requested a quiet room and they have delivered, our room is comfortable, spacious, clean and most importantly quiet. We will definitely stay here again. They even had our room ready early, looking forward to our next 3 nights, thanks for putting your customers needs first. 

Business response:

Thanks for the wonderful review, Louise! We're thrilled you had such a fantastic stay in our hotel! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. That's what we like to see! We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another stellar experience! Have a beautiful day! 

Fl Orian's profile image
Fl Orian 
7 years ago

Good for a few nights, but not worth the regular price. The expectations on a Hilton Hotel are different to that place. But anyway: OK! 

Deborah Paris's profile image
Deborah Paris 
7 years ago

Nice hotel. No club floor for Hilton Honors and no coffee machine in room. Otherwise comfy room, luxurios beds, great location!! 

Business response:

Thanks for the 4-star rating and review, Deborah! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our comfortable accommodations and prime location so much. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely day! 

Silvia Medellin Palacios's profile image
Silvia Medellin Palacios 
7 years ago

Just returned home from our NY family holiday vacation. The Double Tree was an awesome place to stay. Centrally located, close to subway. Room was great. Staff was amazing especially front desk manager Jorge(George), housekeeping & bellhop/front doormen. Thank you for making our stay very memorable. **Oh and thank you for the yummy warm chocolate chip cookies �!!** 

Business response:

Thanks for the fantastic review, Silvia! We're delighted you had such an amazing experience with us! It's excellent our hospitable team and central location could exceed your expectations. That's what we like to see! We look forward to seeing you again soon! Have a wonderful day! 

Jerome Austin's profile image
Jerome Austin 
7 years ago

A dump! Maybe the rooms on the higher floors are nicer, I don't know. We were on the 8th floor the room was very small and terrible. Staff was friendly and accommodating. 

Business response:

We appreciate the feedback, Jerome. We regret to hear that you were unsatisfied with your room. We aim to provide our guests with the most comfortable experience possible, and we'd love to help you reserve a room that better suits your individual needs of space and comfort in the future. We hope for the opportunity to share a more positive experience with you soon. 

Daniella Cardozo's profile image
Daniella Cardozo 
7 years ago

Business response:

Thank you for the wonderful rating, Daniella! It's stellar you enjoyed your time with us so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day! 

Archana Hira's profile image
Archana Hira 
7 years ago
Evièe Lily's profile image
Evièe Lily 
7 years ago

Business response:

Thank you for the great rating, Evé! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay with us! We hope you plan on staying with us again soon! We're looking forward to your next visit! Have a splendid day! 

Rosa Yunes's profile image
Rosa Yunes 
7 years ago

Para mi excelente. Estoy muy a gusto, en especial por lo céntrico y tranquilo. Me encanta!!! 

Business response:

Gracias por la revisión 4/5, Rosa! ¡Estamos encantados de escuchar que tuviste una gran experiencia con nosotros! ¡Es maravilloso que amaras nuestras cómodas habitaciones! Nos encantaría volver pronto para compartir una experiencia aún más positiva con usted. ¡Que tengas un gran día! 

Frequently asked questions about DoubleTree By Hilton Hotel Metropolitan - New York City

How is DoubleTree By Hilton Hotel Metropolitan - New York City rated?

DoubleTree By Hilton Hotel Metropolitan - New York City has a 4.1 star rating with 737 reviews. 

When is DoubleTree By Hilton Hotel Metropolitan - New York City open?

DoubleTree By Hilton Hotel Metropolitan - New York City is closed now. It will open tomorrow at 9:00 a.m. 

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