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Dick Van Dyke Appliance World

4.3

About this business

Location details

Bloomington, 61704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,434 reviews
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Matthew Crowder's profile image
Matthew Crowder 
6 years ago

Does not care about honesty integrity or the community. 

Janelle M. Cote's profile image
Janelle M. Cote 
6 years ago

Thank you, Dick Van Dyke! 

Derrick Clark's profile image
Derrick Clark 
6 years ago

Will reco when you pull ads in support of Joe. 

Derek Dwight's profile image
Derek Dwight 
6 years ago

don't recommend because they run advertisements on WICS. 

Ashley Biermann Mattox's profile image
Ashley Biermann Mattox 
6 years ago

I have had horrible experience with DVD, after 7 years we have had to replace the washer, fridge, and dryer that we bought from them. You pay more for the “free” warranty that you never get to use because everything breaks down at 5 years and 2 or 3 months. I will never go there again. When we show the maintenance guy our broken knob on our dryer and he said oh they are known for that and pulls a box of knobs from his truck is pathetic 

ZB Zim's profile image
6 years ago
Amy Dickenson Ferguson's profile image
Amy Dickenson Ferguson 
6 years ago

Terrible customer service. Billed me twice and had to come out twice and still my washing machine is leaking. Now they want to charge me again to have someone come out again! Terrible. Use a private local appliance repair. Dick Van Dyke lacks any amount of customer service skills. 

Tracey Albert's profile image
Tracey Albert 
6 years ago

The franchise is clearly worried only about making a buck and does not care about customer service at all. I was told one thing by Kyle at the home office but then three days later (after I had to keep calling back since they couldn't seem to call me) I was told something different. Regardless of trying to explain how I was getting different stories, Devin insisted she ran it all the way up management and there was nothing that could be done. They would rather watch a customer walk away versus trying to remedy the problem. I... read more

Denna Satchwell's profile image
Denna Satchwell 
6 years ago

I should have listened to the warnings but I have never had an issue so I pushed on. I had a tech look at my fridge in October because it was freezing some items. He was going to get back to me with a quote. Fast forward to May when I remembered yeah, what about that (he gave us some tips to avoid things being frozen so I completely forgot). So I called today and was told that since I waited so long and that tech is no longer there that I would have to pay for another service call. What did my original $60 get me??? Nada - I... read more

Frequently asked questions about Dick Van Dyke Appliance World

How is Dick Van Dyke Appliance World rated?

Dick Van Dyke Appliance World has a 4.3 star rating with 1,434 reviews. 

When is Dick Van Dyke Appliance World open?

Dick Van Dyke Appliance World is closed now. It will open on Monday at 9:00 a.m. 

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