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Connecticut Pest Elimination
- Pest Control
- Orange, CT
About this business
Connecticut Pest Elimination, Inc. offers pest control services.
Location details
273 Indian River Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My wife and I used Trutech to rid our attic of bats. There was supposed to be an inspection after completion of the job to determine the severity of any damage. I called the office several times to have this inspection done and as of today, Jan 31 no one has returned my calls.The technician that came out for the estimate was Josh ****. He stated we could go through my home owner's insurance to repair any insulation damage and he would walk us through it. After several attempts to reach them in reference to the inspection I d... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Trutech as this is not up to our level of service, we strive for exceptional customer service and failed to return a phone call in a timely manner. Our management team has contacted Mr. Hodges with the intention of performing the inspection and identifying if any guano was present in his attic. Our plan was to wait until the bats were out of the attic, so it was safe for our team to enter and assess if any guano was present. In some situations, bats ... read more
I have been a client for several years. IÂ’m very happy with the professional service I receive. Anytime I have had an additional issue with pests with a simple call a technician is at my home. Great job Orkin!
Great customer service and has done a great job keeping critters away! Very thorough treatments.
Business response:
Thank you so much for your five star review. We really appreciate it.
Ace Exterminating has been providing quality pest control for our home for several years. Dani is very professional, punctual and friendly. She takes the time to communicate and dies a great job. I highly recommend Ace Exterminating for your pest control needs!
Business response:
Your five-star review is sincerely appreciated. Thank you very much.
Professional, knowledgeable. I’ve been working with ACE for a couple of years with our rental properties. They are always very straightforward with the treatments, never less, never more.
Business response:
Thank you so much for your kind review, ******. We sincerely appreciate the time you took to submit it.
Orkin representative very good! Arrived promptly, was polite, knowledgeable , and informative.
They gave us a quote. They could not provide us with valid documentation or work order to sign or a date which they would do the work. So we called another company refered by our Realtor. The other Company did the work and we have proof of that. Trutech/Critter Control NEVER did the work. NOR did we sign anything stating they did. Then they billed us, as if we owed them for work they never did, so we called and were told it was a mistake and would be fixed. That happened a few times. Now - we just received a colection notice... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Trutech as this is not up to our level of service, we strive for exceptional customer service. The Region has contacted you to resolve your concern and credited your account. If you have any further concerns, you may contact our corporate office at 770-977-2034.
Orkin sent an email notifying me of an upcoming treatment appointment. I called to cancel the appointment and future service because I don't see the value of paying $110 for someone to be here 10 minutes to spray the foundation. Orkin said THEY have a 30 day cancellation policy and are going to come anyway and charge me.
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service. The Local Branch has contacted you to resolve your concern and keep you as a valued customer. If you have any further concerns, you may contact our corporate office at 844-442-5071.
We contacted several pest control companies, our maincomplaint was mice. Orkin gives 100% guarantee. We signed contract. Still have mice,Mice and mice are still present. Mice had been a problem in the past. ORKIN seemed To be the most professional and promised me they could get rid of mice. They laid mouse traps, which have never been empty, except summertime. I have paid all contractual obligation. However, there are still mice in the walls, attic. EVERY NIGHT I am woken up by their intense scratching. I do not want them ba... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service. The local branch has contacted you to resolve your concern. The local branch has retreated your home and no charge for January service. The local branch will continue to follow up until your pest issues have been resolved. If you need further assistance you may contact your local branch or contact corporate at 844-442-5071.
Frequently asked questions about Connecticut Pest Elimination
How is Connecticut Pest Elimination rated?
Connecticut Pest Elimination has a 3.3 star rating with 777 reviews.
When is Connecticut Pest Elimination open?
Connecticut Pest Elimination is open now. It will close at 6:00 p.m.
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