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Connecticut Pest Elimination
- Pest Control
- Orange, CT
About this business
Connecticut Pest Elimination, Inc. offers pest control services.
Location details
273 Indian River Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
ORKIN spams me continuously, i believe it is the wrong email address.. I do not live in the Atlanta area and I have requested multiple times to have them remove me. their customer service is non-existent. I have never had any dealings with ORKIN and from the level of response i have received, I doubt I ever will. If I could put in negative stars I would.
Business response:
Thank you for the feedback and apologize for the inconvenience. Orkin will unsubscribe your email address from any Marketing emails in the future.
I have been on monthly service contracts with Trutech for over five years and been very pleased with their service. HOWEVER, the past two visits have been drastically lacking in usual service protocols. The technician , ***, was at my home just under nine minutes this last visit and informed me management instructed her to move fast as she had many stops to make. In that time period she said she checked and refilled three rat stations, sprayed the entire three side perimeter of my 3500sf home, and sprayed for bees. I followe... read more
Business response:
Thank you for your feedback, we apologize for the experience you've had with Trutech, we strive for exceptional customer service. Trutech has reached out to you to address your concerns and will be inspecting your home on 5/18 with a newly assigned technician. We will also provide three months of service at no charge to you. Again, thank you for your feedback and if you have any further concerns, please contact Trutech at (844) 364- 3995.
I am beyond frustrated with Orkin and their lack of customer service and their ability to take advantage of its customers. I started with Orkin in May 2019 and signed a service agreement for a quarterly service for my issue with carpenter bees. I was charged an initial service charge, which I paid in full and then signed a contract stating I would pay $50.83 x 4 (for quarterly services) plus tax. Instead, Orkin has been taking over $50 from me every single month, over $300 more for the year then the service agreement I s... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin, we strive for exceptional customer service. The local branch reviewed the signed agreement with Ms. ****** and confirmed the the price of $50.00 per service. Orkin will honor the pricing, adjust the account and refund any monies owed to Ms. ******* Again, we thank you for your feed back and if you need further assistance please contact the local branch at (XXX) XXX-XXXX.
We noticed an issue at house and my wife called many potential companies. She was impressed with the responsiveness and forthrightness of Ace. Ace came the same afternoon that we called and they were very clear as to what was needed and what it would cost. There was not attempt to up sale us on products or services. We retained Ace's services for the time period that it recommended and have not had future problems.
Business response:
Thank you for your very kind review. It is sincerely appreciated.
Did a great job. Techs are professional and knowledgeable. Would recommend.
I am super upset with Orkin. I had a problem with mice coming in and when I called initially they had someone come next day. Set trap and they were good. Told me if any other issues or need them removed to call and they would send someone over. I unfortunately had another mouse caught, so I emailed my rep and never got anything back. I called the office location near me and 4.5 hours later I got a call saying that there wasn't anyone available for 2 weeks to come and take care of the mouse and reset the trap. I said it would... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service. The local branch has contacted you to resolve your concern. The initial technician rendered a service addressing replacing the traps as well as inspecting the home to see if any additional services will be beneficial for you. We appreciate your satisfaction with your initial service technician Robert. In the future if you have any issues that you feel are not resolved to your satisfaction please contac... read more
I had David from Trutech come over to look at a potential bird nesting problem in my exhaust fan vent. I heard noise in the vent and saw birds coming in and out so I assumed they had a nest. I didn't ask for "free quotes" because I didn't want people to travel and not get paid during this pandemic. David told me the cost to remove the bird nest was $325 and I agreed to it because I understand that is professional work. Upon arrival, first thing David did was to have me sign a document saying that I agree to pay $325 for bird... read more
Reliable and reasonable service. We used ACE years ago to eliminate a termite problem and we’ve never looked back. They check our property regularly to ensure the system is still working as needed and our home is safe. We don’t have to worry at all.
Business response:
What a wonderful review. Thank you so much.
We have utilized Orkin monthly for 3 years to spray our Corrales home inside and out. The technicians also put out and check bait stations for mice. The technicians are professional and very thorough. The price is competitive with other service providers in the area. It’s easy to schedule the monthly service dates and reschedule, as needed. The very best feature of their service is the ability to do a “call back” for free if you see any bugs in your home that are “alive” prior to your next service. Well you may ask, why... read more
Frequently asked questions about Connecticut Pest Elimination
How is Connecticut Pest Elimination rated?
Connecticut Pest Elimination has a 3.3 star rating with 777 reviews.
When is Connecticut Pest Elimination open?
Connecticut Pest Elimination is open now. It will close at 6:00 p.m.
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