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Connecticut Pest Elimination
- Pest Control
- Orange, CT
About this business
Connecticut Pest Elimination, Inc. offers pest control services.
Location details
273 Indian River Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
So just had Your tech Eric call and quote us over the phone for 400$ up to 800$ to remove a squirrel from a stack that has service port so it's easy accessible? What's the free estimate not a paid service by the employer so we don't want to show up to the customers house? How the **** do you know what the estimate will be if your not here to see the animal or area in question? Then he says to my husband "that's the price we charge" and hangs up on him before we could even give a response to decide. Yesterday same tech said h... read more
The gentleman that comes to my house is very courteous, well-mannered and answers any questions that I may have. He has done an excellent job and would not want to have anyone else.
I **** this extermination service. Very professional yet friendly. Always available. I especially like the “pay up front†option so I can make one payment for the year. More than anything I appreciate my exterminator, Dani. She’s the best. So helpful and always honest. Thank you Ace Exterminators.
Business response:
Thank you so much for your five-star review. It means a lot to us and is very appreciated.
Excellent, customer-oriented service. If we have needs in between our regular service appointments Orkin is incredibly responsive. And our service person is knowledgeable, friendly and respectful. We are very satisfied and have been long term customers.
Joel from Orkin is very reliable and proactive with his service! If we see any pests they are usually dead or close to death.
Unbelievable! I have contacted Orkin twice this week in the midst of the Covid-19 pandemic that I needed to cancel service after 12 years because I am no longer able to afford it NOW due to the current economic circumstances. They stated that they require a 30 day notice to cancel service. NO EXCEPTIONS! I will be sure to NOT return to them once I am able to afford pest control again. I am so disgusted with their customer treatment when it would be most needed.
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service. Unfortunately, our Call Center Agent did not respond up to our standards. We have rectified the issue at our Call Center. The local branch has tried reaching our Ms. ****** to inform her that she does not need a 30 day notice. If you need any further assistance please call the local branch at (336) 375-9110.
I received a response to my web request within minutes. The owner was polite and professional. He explained the process and the billing prior to purchasing the services. I was pleased to have received emailed pictures of the technician and the owner prior to the appointment. The technician was prompt, polite, and knowledgeable. He set clear expectations and tailored the treatment to my home and family to be safe for children and pets. If I ever have a need for these services again, I will certainly use Ace Exterminating Comp... read more
Business response:
So nice of you to submit that wonderful review. It is so appreciated. Please don’t hesitate to call if you have the need.
Informed and professional! They have fixed every issue we have had with our old house.
Business response:
Thanks so much for your kind review, ****. We really appreciate hearing from you. Stay well during this difficult moment in time.
Great customer service by technician and quick response time. Much appreciated.
Frequently asked questions about Connecticut Pest Elimination
How is Connecticut Pest Elimination rated?
Connecticut Pest Elimination has a 3.3 star rating with 777 reviews.
When is Connecticut Pest Elimination open?
Connecticut Pest Elimination is open now. It will close at 6:00 p.m.
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