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7910 Burleson Rd, Ste A, Austin, TX, 78744, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great Service – This company was recommended by our previouse HVAC guy. Service was great. We got a price and they stuck to it. The serviceman said there was some incidental charges that may have applied but since he quoted a price he stuck to it. He did the work and made sure the unit worked. I really liked the way he analyzed the problem beforehand, gave recommendations but didn't do the hard sale to get more work than needed to our unit. I highly recommend them. Like I stated, I would have liked a more narrow window for t... read more
Great customer service! – I just wanted to take amoment to pass on positive words about one of the repair men for Christian Brothers. Robert Morales has been out to our training facility quite a few times and is by far the nicest, most professional, personable, and thorough one to do work for us. I appreciate the time he takes to get the job done right and give a complete explanation of the service. He is always smiling and polite. Unfortunately, good customer service seems to be few and far between these days but not with R... read more
great customer service – Robert Morales came to service our house and he was very friendly and helpful. He answered all of our questions. We will definately use Christian Brothers again!!!
Business response:
Christian Brothers Air Conditioning in Austin has been providing service and repairs for a long time due to our great customers and from all the referrals. We love when customers ask questions about their HVAC system and if we can help them understand why a repair needs done or why they should consider a repair it makes it easier all around.
Fabulous Air Conditioning & Heating Service – Christian Brothers installed our three air conditioning and heating units and we have maintained a service contract with them. Robert Morales is our service techician. He is friendly, professional, and thorough and he explains what he has done. We are very pleased with this business and definitely recommend them!
Business response:
A new heating and air conditioning system is a significant investment for our Austin homeowners. We can't stress enough to our customers about the importance of having our Priority One Membership which insures they get a Spring and a Fall check up on each system. Our customers also like the fact that they get a 10% discount on all service throughout the year with their membership.
Great Service! – This is the second time I've used this company for repairs to my heating and air conditioning systems. I've been very pleased with their service both times. The technician on my last call, Robert Morales, did an exceptional job of explaining what the problem was and going through what my options were, according to price and necessity. When a small adjustment to the repair was needed, Robert came back out, was honest about what had happened, and quickly fixed it without additional charge. For a single woman, ... read more
Business response:
Christian Brothers could not stay in business for as long as we have by having one time customers. We very much appreciate being asked into Austin homes to provide knowledgeable and quality service and repairs. We want to be asked back when there is an issue in the future and we truly appreciate when family and friends of our cutsomers call us.
I trust these guys! – I just want to share that Christian Brothers AC installed a top notch energy-efficient AC for my home. Robert, my maintenance engineer, does a fantastic job of keeping everything nice and clean, looking out for my best interest. I highly recommend these guys.
Business response:
One of the great rewards of a new high efficient HVAC system intalled by Christian Brothers is seeing the energy bills reduce. Also our customers can't believe the transformation from their old dirty system to a newly installed system. We issue a lot of no cost estimates to replace equipment in the Austin area due to the concerns about high energy bills.
Not a good experience – I called these people based on the five star reviews. Please know that not everyone has a five star experience. Communication was extremely bad, pricing changed with every communication, their repair did not correct the problem.
Business response:
It sounds like there was a miscommunication between our company and this consumer. It is not clear what communication was bad or bad in what way? We would welcome hearing from this customer to see what they mean. If both sides were not on the same page we can see where a misunderstanding about price may occur. Please call us to discuss. Vic Fredlund Manager 512-243-2749
Expensive Service Call – I used Christian Brothers for a new AC unit in last year so I thought I would try them for a service call on my furnace as my heat went out last night. They were good at calling me back, setting up the appointment, and showing up on time. But don't be surprised when an Ignitor can cost you $290 to repair! When it's 45 degrees in your house, you've taken time off work to be home, and it's going to freeze tonight - what are you going to do - say no? But I literally researched other carriers on-line whi... read more
Business response:
As general manager for Christian Brothers Air Conditioning I can say we were disappointed to learn your negative experience. I don't know the circumstances of your repair but an on line price for a part can vary because it does not take into account factors like installation and warranty. You seemed pleased with our return of your call and showing up at the scheduled time. We want to discuss this with you. Please contact me directly. Vic Fredlund General Manager 512-848-2505
Great Service – I had a problem with my heat pump after it failed to turn on. Miguel showed up within a short time after I called. He found and fixed the problem quickly. He did a thorough check of our system, replaced a worn part and answered all of my questions. Everything is working fine again. Thanks for the great service.
Business response:
Christian Brothers realizes that our repeat heating and air conditioning customers and our new customers count on us to appreciate their needs and that they want a response as soon as possible. We enjoy providing information to our customers about their HVAC systems and helping them to understand how to best take care of their equipment.
Church Services has a 3 star rating with 148 reviews.
Church Services is closed now. It will open tomorrow at 9:00 a.m.
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