Chief/Bauer Service Experts

Andrea M 

on BBB

5 years ago

Had A/C inspection at my new home. Erica in the office was a bit busy/confused each time we talked but we got the appt scheduled. Tech was able to come earlier than expected which was great and he did a fabulous job. Very polite and thorough, educated and explained the entire report to me. Great COVID pro dudes as well. I would recommend this company. 

Kathleen B 

on BBB

5 years ago

Boehmer/Cronin Emery Service Experts has recently installed our new furnace. It is the second we have purchased from them. Their sales staff and technicians are knowledgeable, efficient and courteous. We have a yearly maintenance contract with them and if they had not come for the service call we may well have become very ill with the discharge of fumes from the broken furnace. They are A1. 

Daniel K 

on BBB

5 years ago

We have been Freschi customers for over 30 years. Our experience has been that the Company is honest, customer-oriented, and competitive in price. 

Elizabeth H 

on BBB

5 years ago

We have been with Air Engineers for almost 20 years. We just had our 2nd system installed today. Derek **** (Comfort Advisor) was extremely helpful in guiding us in our decision as to which system would best serve our needs. Thank you Derek! We couldn't be happier with our decision and with Air Engineers! We also would like to thank Faustino and Gilberto for helping to make the installation process not only painless but pleasant. They worked quickly and efficiently and were very careful not to disrupt our home. We are so hap... read more

Ruth J 

on BBB

5 years ago

Fraudulent. I have a full warranty from Orangutan on my HVAC system, including all parts and service. However, they have informed me that the sensor switch, which is shorting out, is not a covered item and not covered by the warranty. When I pointed out that the sensor switch is a "part," their excuse was that the company that manufactured the switch would not honor the warranty on it, shifting the responsibility of the warranty to the manufacturer. Every time they "service" the system, they find something that should be add... read more

Mike S 

on BBB

5 years ago

We had a routine equipment inspection but the next day the a/c unit was not working. There was a circuit breaker tripped, a component on the inside of the unit was disconnected. Wires were left dangling, one wire caused a short circuit. The technician did not tell us he'd left the unit in such a condition. We had to inspect it to find these conditions. 

cdrs 

on BBB

5 years ago

AC new 5 years. Company has been maintaining . What we didn’t know is that instead of maintenance, they excluded Freon and poked a hole in the compressor causing the ac to burn out! Of course, they will say we have no proof, but they were the only ones working on it! Told us we need a new AC unit!! They show you pictures of other broken units in their phone so you think it is needed. Every time they came for maintenance, they told us we needed new parts that run in the thousands... THIS IS A FRAUDULANT COMPANY, DO NOT USE!! ... read more

cdrs 

on BBB

5 years ago

AC new 5 years. Company has been maintaining . What we didn’t know is that instead of maintenance, they excluded Freon and poked a hole in the compressor causing the ac to burn out! Told us we need a new AC unit!! They show you pictures of other broken units so you think it is needed. Every time they came for maintenance, they told us we needed new parts that run in the thousands... THIS IS A FRAUDULANT COMPANY, DO NOT USE!! 

Kenneth R 

on BBB

5 years ago

We'er satisfied Donelson Service Experts we have been customers for several years and used the same technician whose always professional and friendly.