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Chief/Bauer Service Experts

4.2

About this business

Chief/Bauer Service Experts has been serving the Champaign area for 60 years providing heating, air conditioning, and indoor air quality services. 

Location details

520 N Hickory St, Champaign, IL, 61820, United States

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4.21,835 reviews
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Sue M's profile image
Sue M 
5 years ago

I couldn't be more satisfied with the services provided by Falso Service Experts in Syracuse, N.Y. My first communication was with Jessica, who coordinated scheduling the initial estimate, and subsequent appointment to resolve a plumbing problem. In addition to doing the estimate, Bill D. also completed the job efficiently and professionally. He was extremely knowledgeable, personable and answered all questions in a polite and respectful manner. I would strongly recommend this business, and encourage anyone who needs plumbin... read more

Business response:

We are happy that the team worked together to provide you with a great experience! Thank you for this review and recommendation! 

Elizabeth M's profile image
Elizabeth M 
5 years ago

Awesome service; great Company. Worked with them both in Illinois and Arizona! 

Business response:

Thank you for your continued trust in our services! 

Lawrence C's profile image
Lawrence C 
5 years ago

Absolute fraud. I purchased an hvac tune up and they did absolutely nothing to my unit. All they did is prepare an estimate for a $10,000 system that costs $4000 everywhere else. Do not waste your money and do not purchase anything from this company. 

VALERIE E's profile image
VALERIE E 
5 years ago

I would like to share with your consumers the feedback on the seriousness and pro-activity of the Service Expert Heating and Air Conditioning Company. The water damage caused by a junior technician was fully taken care of by the general manager of South Florida. Mr B.S. has shown empathy, listening and professionalism. He immediately brought corrective solutions to the problems. He gave his word and honored him throughout the all process. I felt supported and encouraged to find a smile to have a healthy home again. ( I can p... read more

Business response:

We are so glad the our General Manager was able to resolve the situation to your satisfaction! 

Price P's profile image
Price P 
5 years ago

We have been customers of Air Engineers for 25 years. Most of their technicians and other service have been very professional and efficient. Our last service call was performed by technician Thomas ******** 'Tommy" was the most respectful, professional and knowledgeable technician to service our two aging hvac units. He told us what we should consider replacing without trying to sell us on anything. Mostly because of Tommy's Demeanor, we will consider Air Engineers first to replace our two a/c units. AE is fortunate to have ... read more

Business response:

We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience! 

C B's profile image
5 years ago

I am leaving a review because Gordon's Service Experts, as a stipulation to get out of their maintenance program, had me sign a contract stating that I would not file a complaint. A stipulation in my contract is that I do not file a grievance/complaint with an agency. Since myself, google, as well as the BBB considers leaving a review and filing a complaint very different things, I will speak a little here about my experience with these Gordon's expert scam artists. I, like many others, spent about 15 minutes with a technici... read more

Business response:

It is our top priority to address any issues quickly and directly with our customers. We are disappointed to learn that you still have concerns after a resolution was reached. 

Gabriela K's profile image
Gabriela K 
5 years ago

Great service Miguel C. was excellent and he did great job 

Chris A's profile image
Chris A 
5 years ago

Fraudulent charges The guy came out to clean septic tank, gave 3 different prices. Lied to us about septic tank stated he had to put a new cap on it at $1400 when we had another company come out they said we have 4 cap on tank. 

Clifford L's profile image
Clifford L 
5 years ago

Donelson Air is a good trusted company to meet your needs what ever your need may be l been using Donelson Air for several years they always get the problem fixed the service technician are great at what they are doing their nice and liable so dont wait until your unit goes out get the trusted company check it out that would be Donelson Air great service 

Business response:

We appreciate your business and thank you for this great review! 

Frequently asked questions about Chief/Bauer Service Experts

How is Chief/Bauer Service Experts rated?

Chief/Bauer Service Experts has a 4.2 star rating with 1,835 reviews. 

When is Chief/Bauer Service Experts open?

Chief/Bauer Service Experts is open now. It is open 24/7. 

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