Chief/Bauer Service Experts

PH 

on BBB

5 years ago

Do NOT use Service Experts for your ac or heating services. I've used Service Experts out of DeLand, Fl, for over 10 years for having my ac maintenance in Palm Coast. Last October, I renewed the policy for $99 for two checkups in 2020. In February 2020, my favored tech guy came out but could not do any maintenance checkup because all the Freon had escaped from my out of warranty 11 year old ac. Because Service Experts's salesman quoted me over $10,000 for a replacement, I laughed and chided him for trying to fleece an old l... read more

Linda K 

on BBB

5 years ago

Right from the phone call to the service nothing but professional service.. Very pleasant . I would recommend Midway.. Although they are pricey so be prepared!.. but they do an excellent job. They call you an hour before coming out to let you know they will be there. I was pleased with the service that Gerard gave.. The only thing I was very disappointed in was I asked if they had financing and he told me no.. but then I see on the invoice it said financing available.. and they also said that the fee to come out and look at ... read more

Ray D 

on BBB

5 years ago

No pressure. Courteous sales rep. and tech's. COVID compliant. Best protection in the business! 

Ethel 

on BBB

5 years ago

A/C went out on a Tuesday. Called Norrell Wednesday evening around 6:30pm. By 9:00 technician had fixed the problem. You were amazing. Thank you for a job well done ***** 7/16/20 

Josh E 

on BBB

5 years ago

This is probably the worst plumbing service. I think you can find someone who is cheaper and would do a better job. They say they are high end and that you would never know that they were there. This is not true. I had to replace my entire sewer line. It took over 6 weeks and a lot of complaints to get the new line when it should have taken 2 maybe 3 days tops to replace. That said, the grass they dug up was ruined. I had plants that they dug up and just threw back on the ground. I also had a gutter down pipe that they pille... read more

Jay W 

on BBB

5 years ago

Wasted $130 on a service call for AC repair. I don't usually write reviews but I feel I got ripped off and do not want to see it happen to anyone else. Two "technicians" show up over an hour late. One of these guys is just there to sell you on more expensive services and to convince you to replace the whole system. The other technician first tells me the capacitor is bad, then decided the motor was faulty. However, while trying to check the motor he mistakenly blew out the circuit board. So he tries to give me a bill for the... read more

Joe L 

on BBB

5 years ago

*** ********** had device for air from Roy inch the tech Tyson very professional and work done as emergency service would always recommend to all my friends 

Suzanne D 

on BBB

5 years ago

I have had the Service Experts Maintenance Plus for years and have never been disappointed. They are very accommodating with scheduling and always call 30 minutes prior to arrival at my home. Over the years, I have been assisted by many individual technicians, most recently Khalil; every technician has been prompt, efficient, knowledgeable, courteous and respectful of my property. All information has been given in easily understandable terms. Technological advancements in HVAC which have been considered to my advantage have ... read more

Eula J 

on BBB

5 years ago

I had a lovely experience with them here in Jacksonville, Fl. After being without air for several days & dealing with my home warranty service company I decided to cut my loses and try a local company. I was pleasantly surprised that by how courteous, professional and promptly they showed up and got the job done in a matter of hours. I can't say enough about the kindness I was shown it was truly a blessing to work with them.