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Chevrolet of Everett, INC.
- Car Dealers
- Everett, WA
About this business
Location details
7301 Evergreen Way, Everett, WA, 98203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Deceptive and NegligentBeware!This dealership misled my husband into purchasing a car by falsely assuring him that he would qualify for the $4,000 tax credit. They even helped him secure a loan were fully aware of his income. When we went to file our taxes, we discovered that he did not qualify.We reached out to *************************, the head of sales, who again confirmed in front of another employee that my husband qualified. However, after consulting a tax professional, we learned this was completely untrue. When we c... read more
Business response:
We take your concerns very seriously and regret to hear about your experience. Our goal is to provide a BETTER EXPERIENCE for every customer, and we never intend for there to be any miscommunication regarding tax credits or financing. While we always strive to provide helpful information, we encourage customers to verify tax-related details with a professional.
Avoid Everett Chevrolet Misleading Practices and Lies About Tax Credits I had an incredibly frustrating and disappointing experience with Everett Chevrolet. I went in with high hopes, expecting a straightforward process when purchasing a vehicle. Unfortunately, what I got was a series of misleading practices and outright lies, particularly about tax credits that were promised but never materialized.When I inquired about available tax credits, the sales team assured me that I would be eligible for certain incentives, which ul... read more
Business response:
We take your concerns very seriously and regret to hear about your experience. Our goal is to provide a BETTER EXPERIENCE for every customer, and we never intend for there to be any miscommunication regarding tax credits or financing. While we always strive to provide helpful information, we encourage customers to verify tax-related details with a professional.
I took my car in for an oil change and left needing a new engine. My engine was fine when I brought it and when I tried to leave my car was blowing huge clouds of smoke from the exhaust. They are refusing to take responsibility for the mistake and giving us the run around anytime we call. Their story has changed since the first time we talked to them and is very obviously a complete lie. We have requested to see the video footage of the oil change but were told only the ** has access to that and not a single person knew when... read more
Business response:
<p>Thank you for taking the time to provide your feedback. We sincerely apologize for the experience youve described, and we want to assure you that we take your concerns seriously. After reviewing our records, it appears that the vehicle in question was traded in to another dealership on 9/22/2024. We strive to uphold our promise of delivering a BETTER EXPERIENCE, and we regret that this situation does not align with those values.</p><p> We appreciate your feedback as it helps us improve, and we will look further into your ... read more
Financed a car from them in early November 2023. A 2010 ****** Impreza. When I test drove the car it was smoking from the hood. I mentioned this to the salesman to which he had it taken in to be looked at by service. The service man reassured me that the smoke was just residual oil burning off from them just doing an oil change. I proceeded with purchasing the car. A few days later the car is still smoking, and the check engine light comes on. I take it back to the dealership and one of the managers said they would take it i... read more
Business response:
<p>Thank you for reaching out to us with your concerns regarding the 2010 ****** Impreza you mentioned. We sincerely apologize for any inconvenience you have experienced, but after a thorough review of our records, we couldn't find any transaction matching your description in November 2023. Additionally, we don't have your name or email on file in our system.</p><p> It's essential for us to address any issues our customers encounter promptly and provide a satisfactory experience. If you believe there might be a mistake or co... read more
I initially gave CHEVROLET OF EVERETT a good review and within two days of purchasing a car-this happened!Initially: We got a call from Kaelob + were told that the car we ordered in February wasn't even on the "to get made line" and they had a car with the features we wanted but it was a different color. We didn't care about the color. It's a 2023 Bolt. The Bolt we were shown didn't have the features we ordered, We were told: the car we ordered would likely never be made. And, there were other buyers for the car so we had to... read more
RecommendedI had a really great experience at this dealership. Jadivah very friendly and accommodating. She went above and beyond with all my requests. I felt very comfortable and unpressured the whole time. Once the deal was made, the document signing with Nicholas was extremely efficient, yet thorough. There were even plenty of activities to entertain my 3 kids. I was in and out in just 2 hours. They gave me a really generous trade in value. Thankful for such a hassle-free process and I love my new van!
The staff at Chevrolet of Everett were great. They went out of there way to help me get my new car. Would differently recommend them.
Outstanding experience today with Chevrolet of Everett when purchasing a new-to-us vehicle. Erik, Drew, Areli and everyone was great to work with. I worked with them from out of state. They sent videos, called, and made sure all my questions were answered. I flew in, test drove, signed papers and left within 30 min. Efficient and Professional. And the vehicle was better than I expected. Grateful for the honesty. I will be checking with them first the next time I am purchasing! Thank you!
No one would get back to me on a break down of the numbers for days, And kept getting emails from them saying they are interested to buy my vehicle, keep telling them won't sell, just trade. Then when a deal was made, DREW TODD refused to send a purchase order to me/my bank so I can get the financing through my bank, so I can get the low loan rate and payment I want, wants it done in house, through them, witch my bank said it does not garenteed to be the same as what we talked about. Not impressed at all with these guys, Wou... read more
Frequently asked questions about Chevrolet of Everett, INC.
How is Chevrolet of Everett, INC. rated?
Chevrolet of Everett, INC. has a 4.6 star rating with 2,370 reviews.
When is Chevrolet of Everett, INC. open?
Chevrolet of Everett, INC. is open now. It will close at 8:00 p.m.
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