Casteel Heating, Cooling, Plumbing & Electrical

Marcus Bakkar DC 

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5 years ago

Great service provided by Anthony. He had my parents hvac up & running up in time.. 

Mary Goolsby Ramsdell 

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5 years ago

Thanks for the great service! You got to us up and running so quickly, and with a great price!Gregory and Mary Beth did a great job to get us "cool" again! Highly recommend! 

Bob C 

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5 years ago

As always, very professional! 

Kimberley W 

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5 years ago

Before the company became Casteel, they were Knight Heating and Air. I was worried I would have to get use to new service men, but to my relief they kept the originals as employees. It was nice to see Thomas at my last appointment. He is always polite, on time, patient with all my questions, and does a thorough job. I found making an appointment easy and customer service was helpful. So far I am pleased and look forward to continuing my business with this company. 

Robert S 

on BBB

5 years ago

Great people. Great service. I've been a Casteel customer for a number of years and would not consider using anyone else for our HVAC needs. I was a bit concerned the Casteel culture of great customer service and honesty would continue when we learned of the sale of the company to Horizon Service out of Wilmington, Delaware. To date, we have not noted any significant change. Hopefully Horizon will allow Casteel to continue operations in a way to maintain the culture created by Casteel's founder Bob Casteel. 

Debbie H 

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5 years ago

Casteel has maintain my heating and cooling system for over 10 years. They check my system in the spring and in the fall. Their staff have always been timely and professional. They are honest and trustworthy. They respect your home, explain their actions and ensure you are satisfied prior to leaving your house. In addition, they always notify you via phone and send you an email containing a picture of their service representative; prior to their schedule visit. I highly recommend them to be your heating & cooling service pro... read more

John S 

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5 years ago

I have been using Casteel for HVAC and plumbing for 5+ years. They have polite well trained technicians. Very professional outfit in every respect. 

Catherine S 

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5 years ago

Always professional, clean and courteous. We had 2 systems put in about 8 years ago and they've been great. Very efficient and saved us money from a utility bill standpoint. We always maintain the service agreement where they check the units twice a year. 

Cyndi C 

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5 years ago

Did everything in a quick and professional manner. Not sure if we needed freon, was not addressed, but advised us on our systems and cleaned them. Was not pushy.