Casteel Heating, Cooling, Plumbing & Electrical

Michael Fee 

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5 years ago

Had the annual heating check up and the technician Matthew Nielsen did a very thorough inspection and explained what he found. He was very professional.. Mike F, Decatur, Ga 

Wallace Johnson Sheats Jr 

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5 years ago

Trane system is always malfunctioning every time the seasons change 

Anicka Land 

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5 years ago

We needed to have our AC unit looked @ because it was cool air coming out..but not cold air. I called last night to see if someone could come out and they said someone could come today. Daniel called to say he'd be here by 1, and he was. I was also able to track him on a map via the text sent and it was 100% accurate!! (it also showed that he had arrived) Daniel explained everything that he did, and then he just left a few minutes ago. If u need someone to come out and check your AC unit... I highly recommend Daniel!! He's v... read more

Christian St. Patrick 

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5 years ago

Knowledgeable caring staff . Top notch service all around . Relatable and personal tradesmen . Upfront honest and transparency is they way they do business . You guys breathe life back into the word integrity 

Susan Wynne 

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5 years ago

We've been using Casteel for probably close to 15 years, and the experience we had today is why we'll continue to use them. Our A/C went out last night, and we were able to get someone out today. Once the problem was diagnosed and I was given the price, I mentioned to our tech, Jason, that we had just had our A/C serviced per our service plan about a month ago, and wondered if this was something that could have been caught then. When the work was done, he told me that he checked our service history, and he was going to go ah... read more

John C. 

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5 years ago

When the Casteel technician arrived on June 10, 2019, he diagnosed my compressor as needing a new capacitor. I said fine. Knight Heating & Air previously replaced the capacitor in July 2017. At that time I was billed $79.00 for the service call and $126.00 to replace the capacitor. Total of $205. Casteel recently bought Knight Heating & Air in Lawrenceville. I had been using Knight for 20 years and never had an issue and expected a similar billing. The technician presented an invoice for $322.00, $89 for the service call (re... read more

Joyce Wisdom Green 

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5 years ago

Working with Casteel was a dream! After dealing with a competitor who was unsuccessful in repairing our furnace to get air in the house when it was 96 degrees, we called Casteel and had air the very next day. Casteel was very affordable and offered us great financing options. Their installation crew was beyond knowledgeable, professional and accommodating in their explanation of our new system! We couldn’t be happier with our experience and the service Casteel offers! 

Joan Carver 

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5 years ago

Absolutely, the worst. We have been without air for 2 weeks. It is still not fixed as of today. They have replaced every part on the unit, now saying it must something else not the air conditioner what???. We wanted a new unit installed the 3rd time they have sent someone out said they could not do that. Terrible, they said the first technician they sent was new thats why he missed the real issue. Not sure why the other 4 technicians didn't know what was wrong either.