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Home Encounter, LLC is a full service real estate consultancy, real estate brokerage, and property management company in Tampa, FL.
8580 Cedar Pl Dr #116, Ste 610, Indianapolis, IN, 46240, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My hot water tank is not working and me and my children have been without hot water for 3 weeks. I have emailed managers and no one is willing to help me. I continue to pay this overly priced rent of 2120 on time each month. I’m at my wits end and don’t know what to do. This company is heartless and only cares about money and how to scam tenants.<br /> <br /> <br />
The initial meet and greet with the reginal director was pleasant...at first. Now that the management team have tried to manage our property for the past 7 months, it has been a huge thorn in my side. Not only did we have unclear communications with our property manager, the billing has been a huge issue since our tenants had a plumbing problem. After several months, the problem has subsided; however, the billing issue continues. As of January, our original property manager left the company. We weren't aware of this until we... read more
If I could rate them a negative ONETHOUSAND I would. This company is full of it. They are unprofessional and disorganized. They have an excuse for everything when they constantly drop the ball. They need to hold their staff accountable because of them I am facing possible homelessness. I should have found places elsewhere when I had the chance almost 3 months ago after I put down on a home that I never was able to rent from. Michele Z. so called property manager, Ashley S. -the housing specialist that changes her voice when ... read more
Absolutely awful with communication and youre paying way more than what the property is along with unnecessary fees still being charged to your rent.
I GIVE THEM A ONE BECAUSE NEGITIVE ISNT AVAILABLE. My wife and I had the unfortunate privilege of renting from this company while our home was being built. The day we moved in the AC went out. While they were quick to get someone out to replace the entire unit inside and out, there were issues with the installation of the system, causing a massive ceiling leak. They continued to send different people out to try and figure it out instead of the same person each time. The communication with the so called property managers is a... read more
This has got to be the most corrupt negligent rental companies Ive ever experienced. We had our plumbing break and septic not working properly causing a flood if we used toilet or used sink for dishes then were without water for a few days and due to their negligence we had serious amount of black mold grown within our walls when I had voiced concerned ********************************* said not to worry about mold or about septic smell causing harm to my pregnant wife. We have tried multiple times to have them break us of ou... read more
I was forced into the home. I had informed them that I do not want to move into the property until the plumbing had been scoped and fixed. During my self viewing, I had saw that main cleanout full of leaves so ne being a plumber I knew that drain was damaged. They kept pushing my move in date back. By that time I was already out of patience and no longer interested in the property. They had told me a plumber had came out and said everything was fine and that they needed and extra $1350 to move after already paying $2450 to m... read more
My move in date kept getting pushed back because I told them I wanted the plumbing mainline checked because when I did the tour, I saw the plumbing was full of leaves and wanted that checked and cleared because I did not want to deal with a mainline stoppage when I moved in. They kept pushing the date back because of issues with the plumbing and Turing the city water back on. I had already paid the $2450 to move in. I was already fed up with the company so I had told them I am no longer interested and wanted my deposit back.... read more
Business response:
I never signed the new lease for the move in date Feb 9th. They were supposed to get a new lease but I never signed it. And how is it early termination when I didn't move in.
Horrible company. Knows absolutely nothing about what they are doing or how to write or understand a contract. I'm pretty sure more than half of the staff are based in India, which says a lot. They will literally steal your money. Would not ever recommend.<br /> <br /> <br />
Brick Lane Property Management has a 1.7 star rating with 248 reviews.
Brick Lane Property Management is closed now. It will open at 8:30 a.m.
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