Brick Lane Property Management

PARIS J 

on BBB

2 years ago

I just moved in a property Friday. March 31st it rained the same night experience raining to find out. The property is leaking the foundation they have my money now. I'm getting the run around about when things are going to be fixed properly. It is not fair that they rented this property out to me and my family and it was not properly inspected but they got my money over six thousand dollars<br /> <br /> <br /> 

AJ D 

on BBB

2 years ago

This company's service is abysmal at best. Response times to email range between 1-2 weeks. The only reason why they responded was because I issued an ultimatum in which they had to reply or a lawyer would be called. The person who responded clearly cared nothing for me, my problem, or trying to help. They give excuses as to why they don't want to help and when presented with a sound argument as to why they are wrong they ignore you resulting in another round of emails all which have been ignored. This company never actually... read more

Zac S 

on BBB

2 years ago

Homeriver Group ********** is actually the worst rental company you can deal with in Western **. They will not answer phone calls or emails (if you can even get a phone number that doesn't take you to a dead line), they will ignore all work orders, they will raise your rent without fulfilling any obligations that a landlord would normally be required to fulfill. Avoid at all costs. No rent price is worth dealing with these folks because they will increase your rent by about 15-20% annually regardless of the condition of the ... read more

Brendan M 

on BBB

2 years ago

Do not rent ***************************************************************************. We moved in during the winter, so we hadnt been opening the windows. Come spring, we open the windows to find the screens are loose so bugs can get in. The owners solution was to just remove the screens all together, so now we cannot open the windows. Its like living in a tomb. HRGs handling of this is the worst I can remember. Do not do business with these people and definitely do not rent ***********************************************... read more

Tyrone W 

on BBB

2 years ago

These people not professional at all and just are stealing people Money when trying to get a house not communicating properly to people at all and discriminating against people for credit scores as well color or and race. I will be contacting a attorney about this because Im tired of these AHoles doing this to people of color and everyone else 

Luis V 

on BBB

2 years ago

Terrible property management & communication in Albuquerque, New Mexico! I am a current owner who has a property managed by this company and I am currently undergoing a transfer to a new management company for my property. Their communication is even poor and not occurring with the new company trying to take over and make it a simple and smooth process. HRG has had poor communication the entire time I have been working with them (since summer of 2022). They have been slow responding to my tenants when their needs arise as we... read more

Cynthia H 

on BBB

2 years ago

HomeRiver Group are scammers. I rented a property through them. Paid Security Deposit ******* the Rent *******. They are saying that both my payments were returned WHEN I HAVE A COPY OF MY TRANSACTIONS!!! They said I never paid them so they terminated my contract and they said they were keeping my Deposit of $*******. One payment was returned and I repayed it immediately. Unprofessional, Scammer, Liars. They have access to our ledgers and can change anything. I am out $4635.00 and now I have *** them to get my Money back. I ... read more

Jani E 

on BBB

2 years ago

They stole money. IYou all could have been upfront with requirements, but you scammed us. They had us sdd a guarantor and pay more money knowing our credit wasn't enough. 

Shawna H 

on BBB

2 years ago

The house never had a safety inspection done before we moved in so there was no working carbon monoxide detector or fire/smoke detector. communication was very poor between all of the people involved no one knew what anybody else was doing to help figure out any the situation. When we got out of our lease we were told that there would not be any fees or move out charges because of all the problems that we had and that we would get our deposit back as long as the house is fine. The house is in great shape. We were only there ... read more