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"The Brick" came by this morning and fixed a heating issue in our spare bath. He showed up right on time and fixed the issue quickly. He also gave me some great tips on helping to balance out the heating and cooling of our house. Thanks!
Business response:
****, Thank you for your feedback on your service call with Michael. We appreciate you taking the time to let us know how we are doing! Thank you for Choosing Chas!
Chas Roberts did it again! The technician, Christopher, that they dispatched in response to my call to identify and resolve my HVAC problem, quickly identified the issue and explained options for resolution. Christopher completed the repair and left me with the impression that Chas Roberts is committed to outstanding customer assistance. I highly recommend Chas Roberts!
Business response:
Roland, thank you for your kind words regarding your service visit with Christopher. We are happy we were able to get you taken care of! Thank you for Choosing Chas!
Hi, I’m ***** *******. I am a property manager for a lot of homes in Gilbert, San Tan, & Queen Creek. I want to thank a service technician, Ryan U****; as well as Chas Roberts, for supporting Ryan as he always does more than a great job on our homes. Ryan has been to 37 of my properties, repaired 8 units, maintained 41 others (some have more than one) and and he is very thorough and covers every part of our AC and Heat systems. He cleans up his mess and sometimes a little of our tenants mess. Some tenants say they’ve seen a ... read more
the technician that showed up was "The Brick". He showed up already having an idea what the exact problem was. Very knowledgeable. Explained what he was going to do and what would happen after. Would definitely recommend him and Chas Roberts for future jobs.
Business response:
Darin, Thank you for your feedback on your visit with Michael and thank you for Choosing Chas!
VERY IMPRESSED WITH CHAS ROBERTS TECHNICIAN CHRISTOPHER TORRES WHO HANDLED OUR AC & HEATER PROBLEM ON DECEMBER 20, 2018. CHRIS WAS VERY POLITE AND NEW THE PRODUCTS VERY WELL. LOOK FORWARD TO WORKING WITH CHRIS CONCERNING OUR NEXT VENTURE. Gary Stockford
Business response:
Gary, thank you for your kind words on your service visit with Christopher. I notice that you have clicked two stars, is there anything else we can assist you with? Please feel free to contact the office if you have any questions.
Fabulous A/C & Plumbing services! Been using them for 25 years! Highly recommend them!
Business response:
******, Thank you for being a part of the Chas family for 25 years!
It's been a few months since September that our air conditioner clocked out right in the middle of a heat wave. Your technician Casey got here towards the end of the day and in an hour was able to replace a broken motor fan part up in the attic. He just happen to have a replacement on hand in his truck. The reason for all these details is that I am very impressed with ChasRoberts for sending their technicians well stocked for emergency situations. Casey was fully dressed in uniform and had to work in an oven-like condition. ... read more
Business response:
*******, thank you for your feedback on your service visit with Kasey. We appreciate you taking the time to let us know how we are doing. Please feel free to request Kasey for all your visits and thank you for Choosing Chas!
Jason W*** came by to change the filters for our water softener on 2 November 2018. I cannot sufficiently appreciate how professional he was and what a great job he did on a **System that our builder had installed. Importantly, Jason W*** was able to ensure that the yellow light, indicating that the filters needed to be changed became green again. This is not quite as simple to do as one might imagine. Furthermore Jason W*** showed me the know-how as to how to accomplish this. Jason W*** will be the person we will request ev... read more
Business response:
****, thank you for your feedback on your plumbing visit with Jason. Thank you for Choosing Chas!
Had my unit serviced again, as I do every year, by Chas Roberts Air Conditioning. Once again Chas Roberts sent the best of the best. A young man named Clayton. Clayton was Knowledgeable, courteous, and patient. My central unit is now ready to keep us warm this winter. Thank you Chas Roberts.
Business response:
*******, Thank you for letting us know how your CHAS Plan Maintenance visit went with Clayton and thank you for Choosing Chas!