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BMW & Mini of Pittsburgh Certified Collision
- Automotive
- Pittsburgh, PA
About this business
Location details
4900 Baum Blvd., Pittsburgh, PA, 15213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
1 Star : Likely to Recommend 1 Star : Repair Quality I dropped my vehicle off Sunday and didn’t receive a call Monday as expected. I was told it would take 3–4 days, but received no follow-up. I spoke with the advisor Wednesday—coating was to be done Thursday and car ready by Thursday evening. On Friday, I called three times and only spoke with the receptionist. I later learned the coating wasn’t applied and can’t be for 30 days post-paint. I met the manager after hours to retrieve the car and now have to return for the coat... read more
1.5 Star : Likely to Recommend 2 Star : Repair Quality Asked Derrick to fix the inside pillar that came loose when my vehicle was hit..was not done..picked my car up and had to clean the inside from all the grease stains on my door and head liner...asked them to check out the noise my front wheel was making after the accident....picked up my vehicle front wheel still making noise..called and he told me they said my kug but was loose and that was the problem...no it was not .. overall..very bad experience...then he told me I ... read more
2.5 Star : Likely to Recommend Your workers were wonderful to me, I have no idea about your service or repair. 0.5 Star : Repair Quality My car was totaled and therefore it was never repaired! 5 Star : Customer Service Everyone I spoke with was very nice and concerned about my car. 0 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
1.5 Star : Likely to Recommend 1.5 Star : Repair Quality Work was done well but the time in took and the customer service experience was not up to par 0.5 Star : Customer Service Derek was helpful when I was able to talk to him but he seemed too busy and was not the original person I was assigned to and the estimator was not friendly or helpful whatsoever
4 Star : Likely to Recommend 5 Star : Repair Quality 4 Star : Customer Service A tech expert was to go through any video the car may have taken during the accident, but that did not happen. 5 Star : Returned Clean
0.5 Star : Likely to Recommend I wouldn’t recommend this place to anyone but the BBB 0.5 Star : Customer Service There was little to know communication between myself and the shop, unless i went and called looking for answers. Irv the manager took over at the end and I still have not heard anything from him. Horrible communication. 0 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality Very good customer service 5 Star : Customer Service 5 Star : Returned Clean
Frequently asked questions about BMW & Mini of Pittsburgh Certified Collision
How is BMW & Mini of Pittsburgh Certified Collision rated?
BMW & Mini of Pittsburgh Certified Collision has a 4.4 star rating with 602 reviews.
When is BMW & Mini of Pittsburgh Certified Collision open?
BMW & Mini of Pittsburgh Certified Collision is closed now. It will open tomorrow at 7:00 a.m.
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