This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
BMW & Mini of Pittsburgh Certified Collision
- Automotive
- Pittsburgh, PA
About this business
Location details
4900 Baum Blvd., Pittsburgh, PA, 15213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
1 Star : Likely to Recommend 2.5 Star : Repair Quality Sadly we never got to the repair stage. After 5.5 weeks and four estimates which ended up more than triple the initial estimate, our car was deemed totaled. Insurance coverage for a rental was maxed out weeks before the determination. Communication was sparse and misleading. We were told several times that all parts had been ordered and repairs would be complete in 1-2 weeks. Very disappointing. 3.5 Star : Customer Service I don't know where the breakdown occurred. Custo... read more
5 Star : Likely to Recommend High quality workmanship done with OEM parts on my BMW. 5 Star : Repair Quality 5 Star : Customer Service Gil Mendoza was great to work with. Explained the work to be done. Kept me posted on progress.
4 Star : Likely to Recommend I would tell people to expect to wait a long time to get the car back. 3.5 Star : Repair Quality I know that Geico insurance was part of the timing, but it was very difficult for us to be without the car for so long. It was the bar that my 17 year old granddaughter drove to school. She was not permitted to drive the rental car. It was very awkward to get her to school by 7:30 each day. It seemed to be minor damage yet took so very long to get it fixed and back to us. 5 Star : Customer Service Lit... read more
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality Great experience, staff and professionalism 5 Star : Customer Service 5 Star : Returned Clean
2.5 Star : Likely to Recommend 5 Star : Repair Quality My repair quality was great although the process was far too long than the date they delivered to me 2 Star : Customer Service Communication was very hard due to not being able to get an accurate answer on when my vehicle will be ready. It took two months when it was supposed to take only 1 month. 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality Keep up the good work. 5 Star : Customer Service Good job 5 Star : Returned Clean
Frequently asked questions about BMW & Mini of Pittsburgh Certified Collision
How is BMW & Mini of Pittsburgh Certified Collision rated?
BMW & Mini of Pittsburgh Certified Collision has a 4.3 star rating with 451 reviews.
When is BMW & Mini of Pittsburgh Certified Collision open?
BMW & Mini of Pittsburgh Certified Collision is closed now. It will open at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com