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Bigbadtoystore, Inc.
- Business Services
- Somerset, WI
About this business
Location details
321 Smc Drive, Somerset, WI, 54025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:30 p.m. | |
| Tue | 7:00 a.m. to 3:30 p.m. | |
| Wed | 7:00 a.m. to 3:30 p.m. | |
| Thu | 7:00 a.m. to 3:30 p.m. | |
| Fri | 7:00 a.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
high price($999which all other place sell for 799) + over charge shipping fees($450+whcih other place only ask for 300),double rip off.well done BBTS, will never back. first and last.
Business response:
Hello Bailin, we apologize for any confusion or frustration in regard to shipping cost for international orders. We recommend taking a look at this section of our FAQs for details on shipping internationally: https://www.bigbadtoystore.com/Help/InternationalShipping. We would also recommend reaching out to Customer Service at service@bigbadtoystore.com and they will be happy to help break down the cost for you further!
RecommendedExcellent service...Very happy with the figures I ordered...Packing was great and speedy delivery...Will definitely order from again..I definitely recommend
I'm kinda disappointed , the figure that I received has a little chip on it 😑
The company never meets delivery deadlines. Terrible attendance. The staff are not friendly. It is simply the worst store for a collector who does not live in the United States. For those that live in Europe, I recommend looking for other stores with better support. Employee's information is usually confusing, so not consistent with the store's reputation. Literally a Bad store.
Great place to buy Transformers 👍👍👍
Business response:
We're glad to hear that we're helping to grow your collection, Joseph! :D
Absolutely love this company! Keep up the great work!
Business response:
Thank you, Ricky! Thanks for sharing pics of your collection with us as well :)
We Preordered this figure back in APRIL for my son who has been anxiously waiting. We have sent emails asking when can we expect this to arrive. Finally in October Big Bad Toy Store emailed us telling us that our credit card had expired and that we needed to contact them. They gave us 4 days and then canceled our order! When we went into their system to update the card, we found that it is in fact the SAME card. They canceled our order anyway. Today, I have been on hold with this company. I have left messages, emails, even F... read more
Business response:
Hello Bette, We did check with our team and it sounds like they have already contacted and left a message on the account holders phone number about this situation. Please do have the account holder call us should there be any more questions!
I've ordered 3, times now. if it's in stock, its very quick to receive. had a couple week wait on one item because it was all out of stock. But i was updated on the status as soon as it hit their warehouse , then within a week it was to me. very pleased
Over 7,4k kilometers (that's more than 4,5k miles for 'Muricans) and my purchase landed safely on my doorstep in a little over a month of waiting. Perfect packing. Big thanks to all the people who worked on my order. 👏
Business response:
Arek, thank you for your kind words and recommendation! We're happy to hear that your order arrived safely all the way from us here in 'Murica! :D
Frequently asked questions about Bigbadtoystore, Inc.
How is Bigbadtoystore, Inc. rated?
Bigbadtoystore, Inc. has a 4.5 star rating with 3,293 reviews.
When is Bigbadtoystore, Inc. open?
Bigbadtoystore, Inc. is closed now. It will open tomorrow at 7:00 a.m.
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