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Bertera Chrysler Jeep Dodge Ram

4.1

About this business

Bertera Chrysler Jeep Dodge Ram, located in West Springfield MA, is staffed with a committed automotive sales and service team who strive to constantly exceed the expectations of Chrysler, Dodge, Jeep & Ram enthusiasts in the region. 

Location details

539 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
Sun11:30 a.m. to 5:00 p.m.
4.11,298 reviews
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Grace Meyer's profile image
Grace Meyer 
8 years ago

They had an awesome team to help out, and they were able to answer any questions I had. Very nice. 

Kelsey Shannon's profile image
Kelsey Shannon 
8 years ago

My car was totaled about a week ago and had no where to turn with very limited time to search for a vehicle. I visited the store where I was greeted by my salesman Zach. He was so helpful. They were straightforward with me from the beginning. He sat down with me and went over all my options. We were able to find the car for me that I love! They really wanted to help get me into a new car and I was able to get a great deal with them. I recommend anyone who is looking for a new vehicle to stop here first. Thanks again for my a... read more

Rob Hamilton's profile image
Rob Hamilton 
8 years ago

I came in with some serious doubts as to wether or not I could get into a vehicle. My credit isn't great and I didn't have a huge down payment. Chris Donah was amazing. Easy to work with, listened to my needs, and completely exceeded them. The managers/finance dept worked really hard to get me into a vehicle I was happy with and with a payment I could afford. I drove off in a brand new vehicle, without needing a co-signer or thousands to put down. Very happy I chose this dealership. 

Eric Retzlaff's profile image
Eric Retzlaff 
8 years ago

Zack helped us get to a price we were comfortable with I knew exactly what I wanted and theories it was worth and how much my trade was worth. Everything went smooth until the final inspection and the paperwork. They did not have the car washed when we came to pick it up and the interior had not been cleaned. There was also a nice big paint chip in the driver door and when I asked him about it he said "will this stop you from buying the car and well it's a used car" not asking me if he could do anything to fix the problem. I... read more

Tara Moauro's profile image
Tara Moauro 
8 years ago

Our family purchased 4 cars from them in the span of 5 years... had pretty good experiences until the last time we went. We told them what our monthly budget was, said we would wait if they couldn't meet that budget... called us to come in and get our new car as they met all our criteria, rushed to get there to sign papers to find out that the payment was just about double our budget. Love jeep and am getting one in a few months but it most definitely will not be at bertera. They lost our family business. ��� 

Eric Charbonneau's profile image
Eric Charbonneau 
8 years ago

Absolute joke of a dealership. There's nothing else I need to say 

Diamyr Mimi's profile image
Diamyr Mimi 
8 years ago

DON'T even call these people. They will make an appointment for you, get your number, last name (due to caller Id, bc I never gave them my name or number, or gave them premisson to call me) and make up imaginary info about you! I didn't even get to make it Into this place before they showed me how intrusive they are. When I called the lady said I was interested in an Acura.... I never ever said I was interested in any specific car. So disappointment because I really liked some stuff I saw online, but def won't be shopping he... read more

John D Griffin's profile image
John D Griffin 
8 years ago

See my post on Facebook. This is the least customer oriented dealer ever! They exhibit zero morals. 

Bri Calabrese's profile image
Bri Calabrese 
8 years ago

Thank you to Ryan Spahl at Bertera who always gets me the very best deals. So happy with my new 2016 Jeep Patriot. I have always had a great experience with Bertera and will definitely return to them after my lease ends. Thanks again Ryan! 

Frequently asked questions about Bertera Chrysler Jeep Dodge Ram

How is Bertera Chrysler Jeep Dodge Ram rated?

Bertera Chrysler Jeep Dodge Ram has a 4.1 star rating with 1,298 reviews. 

When is Bertera Chrysler Jeep Dodge Ram open?

Bertera Chrysler Jeep Dodge Ram is closed now. It will open tomorrow at 8:30 a.m. 

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