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Basil Ford
- Car Dealers
- Cheektowaga, NY
About this business
"Basil Ford invites customers to see how every day we work to exceed expectations and provide incredible service that creates a car buying, selling and servicing experience that is fast, friendly and easy!"
Location details
1540 Walden Ave, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
How do I start this review? Oh I know!! Let's start by being stopped by a NY State Trooper. The trooper wanted to know who tinted my windows on my truck. I explained to the officer I purchased the truck this way. His reply "well it should never have been sold with the windows tinted like this, and how did they pass the inspection at the sale" The officer then advised me to go right to the car dealership. He gave me firm and very helpful information, with instructions on what questions I should ask. I did what I was told. He ... read more
Basil ford in Cheektowaga are great people! Got my bucket list car with a great deal. Worth the trip from Kennedy Ny to be treated with respect. Love you guys!
I took my 2012 Ford Escape for an oil change and inspection.I was told I needed an air filter. Not knowing much about cars I trusted Basil. When all was said and done, I now need my air conditioning system replaced. I tried several times to speak to a supervisor to explain my problem. Nobody ever answered the phone when I was transferred. I left several messages. The only return call I received, was from someone telling me to call the regular customer service for air conditioning maintenance. I didn't need any air conditioni... read more
I traded in my car just under 6 months ago....after 2 months the car I purchased started to have electrical problems..I purchased bumper to bumper warranty as well...4 months later Im still having problems and a dodge dealer can not find the problem with my Dodge Challenger rt I bought drom Basil Ford....I dnt even feel safe letting my daughter drive this car at this point....So I talked to Chuck Basil today and he sounded like he would help me out and trade me out of my car....so I drive out there a short while ago and they... read more
I will never give one more second of my time to these people I was there 3 days ago and it was by far the worst experience I have ever had with a dealership!!! I am absolutely estactic that I did not purchase a vehicle from here! First I had contact with Jonathan he tells me over the phone you really need to come up here because you will get better deals and more off of something than the cyber deals! I said ok sure made an apt for 430 pm because I live over 2 hrs away! Well I get there so far so good we look and SUVs go for... read more
I just purchased a new vehicle from Basil Ford and it was the best experience I've had when purchasing a new vehicle, I'll never go anywhere else. Thank you!
I was dreading the whole experience of buying a car but Mike Worthington did an excellent job reviewing different options with me, and helping me compare leasing to purchasing. I feel like I was treated fairly every step of the way and am very happy with my leased Ford Edge.
My husband David and I are so grateful to our friend Cory Clark and his team and thanks to Chris Turchiarelli for your amazing work with the financing!!! I have told everyone I know about our wonderful experience at Basil Ford!!! Thank you all again so much!!!!
Leasing means your warranty covers 100 percent......leasing means and when they sell you on it, they sell you on the idea that everything is covered and that is a lie. Just drive your car, make your payments and we will take care of everything else.......So I went in for my paid maintenance on my vehicle and I was told that my signal was not working because of a chewed wire. Cut wire, or burnt wire is covered..... How do u prove this? I had to pay for 2 hours of labor.....So buyer beware, warranty leased cars do not mean you... read more
Frequently asked questions about Basil Ford
How is Basil Ford rated?
Basil Ford has a 4.5 star rating with 6,222 reviews.
When is Basil Ford open?
Basil Ford is closed now. It will open tomorrow at 9:00 a.m.
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