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Basil Ford

4.5

About this business

"Basil Ford invites customers to see how every day we work to exceed expectations and provide incredible service that creates a car buying, selling and servicing experience that is fast, friendly and easy!" 

Location details

1540 Walden Ave, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.56,222 reviews
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Jim Martin's profile image
Jim Martin 
9 years ago

I had a fantastic experience and the salesperson James was a true pleasure to deal with throughout the entire process. Not only did he handle all of my concerns, he also found me a great car that I was abe to take home a few days after coming in. Everything was so great in fact that a week later, my wife came in got a new car herself! Keep up the work. 

Josh Buchanan's profile image
Josh Buchanan 
9 years ago

Salesman was very great the rest was terrible wanted a Ford F1 50 gave me a 2015 Mustang dents and searches all over the car passenger side visor glass broken refused to fix outside gas door broken refuse to fix gas odometer reading doesn't read correct amount of gas in car only had it for less than a week refuse to give me my other car back not very happy with basil ford and promise that I will never buy another car from them again because the owner of basil doesn't even care to call his customer back and not to mention a o... read more

Devin Minard's profile image
Devin Minard 
9 years ago

Had an amazing experience buying my first brand new car at Basil Ford! The staff was so friendly and helpful in making sure all my needs were met. Fantastic job! 

Sabrina Kwiatkowski's profile image
Sabrina Kwiatkowski 
9 years ago

I knew exactly what I wanted going in and Basil Ford helped me get my first brand new car! They were so helpful and made sure I had the best option for me! 

Dylan Schwak's profile image
Dylan Schwak 
9 years ago

As a young adult sometimes salesmen will look at me and wonder why I am even wasting there time. I went to basil and was treated like any other person and was in and out trading in my old car for a new one. I'll for sure be looking at basil as a first choice for my next vehicle 

Alexandra Knopic's profile image
Alexandra Knopic 
9 years ago

Buying a vehicle can be so exciting and so stressful all at the same time. Stressful when you can't find the one you want/need and no one will help you/work with you. My boyfriend was in an accident and his truck was totalled. (He's okay ). So we were in desperate need of a vehicle, we searched online and drove around to dealers from Utica to buffalo to Rochester to Albany to Watertown. We came across Basil Ford, found the truck we wanted so made the 3 hour drive to go and check out the truck on a Saturday. We showed up 10 m... read more

Steven Smith's profile image
Steven Smith 
9 years ago

i just wanted to say thanks to the team at basil ford for helping find the right vehicle for me, everyone was very helpful and polite, a special thanks to rob petroffski, joe panzarella,jordan keicher and ed hahn for making my car buying experience easy . i totally recommend this car dealership, i will give them all my business. thanks again!! 

Beth Zimmerman's profile image
Beth Zimmerman 
9 years ago

Sad to say that after spending hours to come to an agreement on a vehicle, putting $100 deposit on it to hold it until I got the down payment the next day, I showed up with the down payment just in time to see the car driving away after being sold to someone else. I thought putting a deposit was so that it wouldn't get sold because that's what I was told. Hmm guess not. 

Karen Marino's profile image
Karen Marino 
9 years ago

I had an amazing experience. I bought a 2016 Ford Escape. I worked with Josh Tojek and he was amazing, very professional and went above and beyond to help me. 

Frequently asked questions about Basil Ford

How is Basil Ford rated?

Basil Ford has a 4.5 star rating with 6,222 reviews. 

When is Basil Ford open?

Basil Ford is closed now. It will open at 9:00 a.m. 

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