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Basil Ford

4.5

About this business

"Basil Ford invites customers to see how every day we work to exceed expectations and provide incredible service that creates a car buying, selling and servicing experience that is fast, friendly and easy!" 

Location details

1540 Walden Ave, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.56,222 reviews
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Sue Mietlowski's profile image
Sue Mietlowski 
10 years ago

Why close an iconic bowling alley? I'll never get a car from basil. 

Danna Marie Nazzarett's profile image
Danna Marie Nazzarett 
10 years ago

Thank you jeff! Love our new wheels!. 

Dave Oliver's profile image
Dave Oliver 
11 years ago

Horrible communication and service. 

Lisa Hardison-Grigsby's profile image
Lisa Hardison-Grigsby 
11 years ago

I have to say they made it right when all was going wrong. I took my car in for a recall and a showroom detail. When I got there, they had no power. I was told the power would be back on by a certain time and not to worry. They took me to the truck center because they atleast had power while I waited for the shuttle to bring me home. Finally after waiting 2 hours for the shuttle the nice driver informed me that I needed to talk to the staff because he found out they would not be getting power back until 3pm. I went in and sp... read more

Christopher Coviello's profile image
Christopher Coviello 
11 years ago

I recently had my car in for a transmission issue and they kept the car overnight and when I came to pick it up they said they couldn't find anything wrong. I am wondering why they needed it that long if they didn't have to replace any parts and I did have an appointment so its not like other cars were ahead of me. Also I noticed that in the time that they had the car they didn't even attempt to wash it. For the inconvience its the least that they could have done. I don't feel comfortable leaving my car with this particu;lar... read more

Ken Currie's profile image
Ken Currie 
11 years ago

I must admit these guys are great to deal with. From Chuck Jr buying the car to Jason in the service dept. Unlike other local dealers they were easy to deal with on pricing when I bought it new. They fix it not try to pawn off any service needed and hope I go away. One of only a few dealers I would buy from again. Even coming from Niagara Falls. 

Tammy Decker's profile image
Tammy Decker 
11 years ago

Great dealership. Awesome employees! 

Lizajayne Cat's profile image
Lizajayne Cat 
11 years ago

Best dealership I have done business with. Everyone is friendly and helpful 

Lance Deming's profile image
Lance Deming 
11 years ago

I've read some of the negative comments and got to thinking that every car dealership have those but personally I've never felt more comfortable at getting a car. THANKS LEON! 

Frequently asked questions about Basil Ford

How is Basil Ford rated?

Basil Ford has a 4.5 star rating with 6,222 reviews. 

When is Basil Ford open?

Basil Ford is closed now. It will open at 9:00 a.m. 

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