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Banfield Pet Hospital
- Veterinarians
- Moorestown, NJ
About this business
Location details
1331 Nixon Dr, Moorestown, NJ, 08057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I cannot recommend *********** Banfield Pet Hospital. My MinPin became sick and had numerous trips to the vet. I ultimately ended up getting an ultrasound through ***** to try to determine the issue. Banfield never reached out to me to discuss the results and my dog was getting sicker and sicker every day. The Monday before my dog passed away, I called Banfield multiple times to see if I could speak with the vet. I was told she was with other pets and would call me back. Nothing. I called back, the person answering the phone... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
My dog has been going to Banfield for 3 years. He has never had any issues or problems. This past appointment for a regular 6 month check up when we picked him up he had bruising and blood all around his mouth. We were told he was mussled because he was too hyper to examine. No other reason was given. My dog is an 85 lb pit hound mix. I was not bothered that the vet tech felt the need to put a mussel on him because I understand safety concerns when its a dog you dont personally know. I was however unhappy that it was placed ... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
The front desk customer service is extremely rude I've complained about this and hope they will put another welcoming person concerning changing vet due to this , the guy seems to have a bug up his **** is all I can say
Business response:
We are sorry to read about your experience. We aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
The WORST ! Cant get an appointment but will go above and beyond to collect a payment! Its all about the money just sad.
Business response:
Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Worst vet experience EVER! Keep your dogs away from them and their horrible service! My dog received a double vaccination I had specifically requested he not receive because he had gotten it 2 weeks earlier at the *************** I made sure it was typed in the notes at drop off. Neither the nurse nor the vet paid any attention and gave him the vaccine anyway. There was no apology. They kept my dog a cage for 8 hours due to Covid and still couldnt get his care correct. Please dont take your ******** if you care for them at a... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
We took our cat havoc here and relied on the professionalism of the vets to handle her care. She was rejected several times due to being too fiesty, swatting, and unmanageable. We were notified of this hours later while she sat in her crate. They prescribed meds to calm her down for the next visit. The final time we took her there, she went in for weight loss, vomiting, rarely eating, and stomach gargles. The doctor literally said he's scratching his head trying to figure out what's going on. After blood work and examination... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
This vet calls my pet old at 7. Has prescribed my dog to have heart medication, liver supplements and when I went to another vet to get a 2nd opinion, I was told to take my dog off all prescriptions that my dog was perfectly healthy. I got a puppy for my dad for Xmas. After receiving the puppy we were told to get a check up from any clinic but not Banfield since they find them as over prescribed and over charges.
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I think this vet precipitated an early death for my dog...and who calls a dog owner saying,,hey your dog is under anesthesia...you have 5 minutes to decide whether to extract 4 teeth.....excruciating pain for weeks and has never been the same since.
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
This company has gotten so much worse in the last couple of years. I've been a banfield customer for almost 10 years, but in the last 18 months or so it's become impossible to get an appointment, even for serious issues with my dogs. I finally had to make appointments at other vet offices (including one trip to the emergency vet for $250), which of course cost $75 each even though I'm paying a monthly fee to Banfield for free vet visits. Because of this, I decided to get pet insurance. Well, now I can't even get reimbursed b... read more
Business response:
We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 3.2 star rating with 1,908 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is closed now. It will open at 9:00 a.m.
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