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1331 Nixon Dr, Moorestown, NJ, 08057, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
My sister took her dog to the ********* location in *********** ** for a spay and the day she brought her home the surgery site started bleeding excessively. She ended up needing to rush her to an emergency hospital bleeding in the middle of the night. The emergency vet had to reopen the surgery site and fix two spots of internal bleeding. I used to work in vet medicine and it is completely inexcusable for this to happen after a routine spay. Her dog was also sent home with a bandage around the surgery site, which is not sta... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I ********** stars is a better estimate. The Banfield Pet Wellness SCAM is a way for a boatload of money to come their way and claims of adjustments are just nonsense. Banfield does not not need to bother writing back that I can reach out to them to solve a problem because they will not resolve it. They train their team to double book supposedly discounted services and according to them you own them money. It is a true scam that takes advantage of pet owners and regular people to enrich a group of Banfield owners who could n... read more
Business response:
We are sorry to read about your experience. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
My sister took her dog to the ********* location in *********** ** for a spay and the day she brought her home the surgery site started bleeding excessively. She ended up needing to rush her to an emergency hospital bleeding in the middle of the night. The emergency vet had to reopen the surgery site and fix two spots of internal bleeding. I used to work in vet medicine and it is completely inexcusable for this to happen after a routine spay. Her dog was also sent home with a bandage around the surgery site, which is not sta... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I just took my dog there for the first time today after having a bad experience at his original vet. Only went in for a regular first time check up and to have them clean his ears. They gave me my dog back unable to fully move or walk. Now Im stuck with them because I also signed up for the wellness plan and cant cancel it due to the services they already provided.
Business response:
We are sorry to read about your experience. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
My dog is 8 yrs. Had Banfield since her birth. 1st 6 yrs lived on Long Island **, 5-star service, moved to ************* **, 5-star service there. Moved to ********** ********. I can't even give the service 1 star. I've been to 2 locations. *******. Schaumburg, **********************. Absolutely the worst service, and advice, it makes me mad just to type this. Stay away from Banfield in the ******* suburbs.
Business response:
We are sorry to read about your experience. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
My dog is 8 yrs. Had Banfield since her birth. 1st 6 yrs lived on Long Island **, 5-star service, moved to ************* **, 5-star service there. Moved to ********** ********. I can't even give the service 1 star. I've been to 2 locations. *******. Schaumburg, **********************. Absolutely the worst service, and advice, it makes me mad just to type this. Stay away from Banfield in the ******* suburbs.
Business response:
We are sorry to read about your experience. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I just took my dog there for the first time today after having a bad experience at his original vet. Only went in for a regular first time check up and to have them clean his ears. They gave me my dog back unable to fully move or walk. Now Im stuck with them because I also signed up for the wellness plan and cant cancel it due to the services they already provided.
Business response:
We are sorry to read about your experience. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I took my 2yr old for a visit due to a rash on his ******, which had been bothering him. I was told on that visit that it was only irritated due to the wipes I had been using after his bowel movements. I was told to stop using the wipes (which I threw away once I got home) and was advised to pay for an ointment and a medicated spray out of pocket. I was assured that would resolve his issue and that they felt his **** glands which felt empty. I was told to return in two weeks for a check up. I returned on the scheduled date a... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I took my 2yr old for a visit due to a rash on his ******, which had been bothering him. I was told on that visit that it was only irritated due to the wipes I had been using after his bowel movements. I was told to stop using the wipes (which I threw away once I got home) and was advised to pay for an ointment and a medicated spray out of pocket. I was assured that would resolve his issue and that they felt his **** glands which felt empty. I was told to return in two weeks for a check up. I returned on the scheduled date a... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Banfield Pet Hospital has a 3.2 star rating with 1,908 reviews.
Banfield Pet Hospital is open now. It will close at 7:00 p.m.
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