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Banfield Pet Hospital
- Veterinarians
- Moorestown, NJ
About this business
Location details
1331 Nixon Dr, Moorestown, NJ, 08057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Run away from this company!!!! If I could leave a zero-star review, I would. I signed up with the company and went to two appointments. My dog was taken to the "back" both times, and I never saw a Vet on both occasions.I tried to cancel my plan and was told that I did, and I was still charged for the next three months.This company is very expensive with terrible customer service.
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
After having both a cat and a dog both having pet plans $40 a month for 12 and 13 years. After ALL that money spent. BANFIELD WANTED TO CHARGE ME $600 TO EUTHANIZE OUR ************ COMPASSION FROM BANFIELD. And then wanted us to wait to the end of the day when our cat was suffering! AWFUL COMPANY!!!! MONEY HUNGRY SCAM OF A COMPANY
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
After having both a cat and a dog both having pet plans $40 a month for 12 and 13 years. After ALL that money spent. BANFIELD WANTED TO CHARGE ME $600 TO EUTHANIZE OUR ************ COMPASSION FROM BANFIELD. And then wanted us to wait to the end of the day when our cat was suffering! AWFUL COMPANY!!!! MONEY HUNGRY SCAM OF A COMPANY
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
i, I have a been a loyal Banfield customer for all of my personal pets and ****** animals for over a decade. I have always been happy and pleased with the care that my animals have received. Recently, however, I have noticed that medication costs at my local Banfield have been astronomically high. I didnt question it as I understand that costs have risen across all areas since the start of the pandemic. However, I was really disappointed and disheartened to notice that I have been charged for medications in what I feel is a ... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
i, I have a been a loyal Banfield customer for all of my personal pets and ****** animals for over a decade. I have always been happy and pleased with the care that my animals have received. Recently, however, I have noticed that medication costs at my local Banfield have been astronomically high. I didnt question it as I understand that costs have risen across all areas since the start of the pandemic. However, I was really disappointed and disheartened to notice that I have been charged for medications in what I feel is a ... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Botched my dogs surgery and wont communicate with me. They did cancel my wellness plan thankfully but refuse to talk to me anymore about how we will get my dog out of pain. This started in November and is an on going issue in March. Their doctor over looked root exposed teeth, an infection and failed ti suture extraction sites leading to a worse infections. They lost her X-rays initially then magically found them wheh I told them Id be reporting them. Took over a week simple send me my record so I could go see a different ve... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Botched my dogs surgery and wont communicate with me. They did cancel my wellness plan thankfully but refuse to talk to me anymore about how we will get my dog out of pain. This started in November and is an on going issue in March. Their doctor over looked root exposed teeth, an infection and failed ti suture extraction sites leading to a worse infections. They lost her X-rays initially then magically found them wheh I told them Id be reporting them. Took over a week simple send me my record so I could go see a different ve... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I would give this place zero stars if I could. This is the worse experience I have ever had. This place was going to let my pets condition get worse even up to death. My pet was seen by this place and their main concern was selling me a care package before even touching my dog. I purchased the package. My pet eyes were badly inflamed, looking like a bad case of pink eye or worse. ***y gave him the exact same vaccine he already had after showing them his shot records, claiming its best to redo them since its from somewhere el... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I would give this place zero stars if I could. This is the worse experience I have ever had. This place was going to let my pets condition get worse even up to death. My pet was seen by this place and their main concern was selling me a care package before even touching my dog. I purchased the package. My pet eyes were badly inflamed, looking like a bad case of pink eye or worse. ***y gave him the exact same vaccine he already had after showing them his shot records, claiming its best to redo them since its from somewhere el... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 3.2 star rating with 1,908 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is open now. It will close at 7:00 p.m.
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