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Avis Car Rental
- Car Rental
- Los Angeles, CA
About this business
Location details
9217 Airport Blvd, Los Angeles Intl Airport, Los Angeles, CA, 90045, United States
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I WOULD NEVER RECOMMEND AVIS! They told me my total rent charge was $84 at the time I rented the car and then charge me double at the return. They charged me the Damage waiver fee which they should let me know at the time I rent the car, not the return time. I called the customer service and then they treated me like sh*t. They said all the fee was correct. It was my responsibility to read the contract. I did and you cheated me, the contract was $84, but I did not keep the contract, left it in the car when returned. I would ... read more
At midnight, people are waiting more than an hour to get the rental car. They need more agents to speed up the process
Avis needs to either provide better Customer Service training or stand behind their customer service representatives claims. During a phone call to AVIS prior to renting a vehicle, I was told that AARP benefits would apply to a vehicle rented in Ireland. Turns out that is not the case. My final bill was much higher than anticipated as a result.
when we arrived in Phoenix we waited for over 1.5 hours in line to get our car. Initially there was 3 guys working the counter and 1 just left even though the lineup was super long. we finally got the car and asked if we wanted insurance, I declined it only to verify the paperwork the next day to see it was added on. when I called they said we could go to any avis location to have it removed, wrong we had to go back to the airport :( the person that helped us at that counter was efficient and friendly
customer service sucks!!!
Horrible experience WILL NEVER RECOMMEND AVIS Waited for 3 hours in cold with my toddler as they kept on changing cars ( they were not able to find a car that fits rear facing car seat).
RecommendedNice cars , and faster service
We made a reservation through avis to pick up a car on Christmas day and found out when we arrived that there was no attendant and Avis would not be open. We have to travel from Alabama to NJ and we had hotel reservations for the night, now due to the incompetence of Avis we have major issues. We then tried to call the representative and we were told that we would have to pay extra to reschedule, what a joke this company is.
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 2.8 star rating with 13,516 reviews.
When is Avis Car Rental open?
Avis Car Rental is open now. It is open 24/7.
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