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Avis Car Rental

2.8

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Location details

9217 Airport Blvd, Los Angeles Intl Airport, Los Angeles, CA, 90045, United States

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2.813,516 reviews
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Julia Chiang's profile image
Julia Chiang 
6 years ago
Brian Foley's profile image
Brian Foley 
6 years ago

Unfortunately I have changed my mind about Avis. I have used them previously without issue however today, when I was attempting to rent a car through the app it would not complete the reservation. What did complete was the charges to my account. This was admittedly my mistake for trying 3 times before realizing that there were 3x pending charges on my account. When I called in to get it cleared up they attempted 2 more times. So with the 5 identical charges on my account I am out of available $$ and there isn't anyone at Avi... read more

Peter Davis's profile image
Peter Davis 
6 years ago

I'll post this anyway, but it's ironic that I might bring their average rating up a little from a 1.6 of 5, since I'd give them a 2. Don't rent from Avis! I rented a car from them a few weeks ago in Philly. While driving on the hwy a piece of the plastic trim blew off and now they're trying to charge me. Don't they have an obligation to rent roadworthy vehicles? and maybe the moral compass and good sense to stand by their product? There are many choices out there, I've been an Avis Preferred member for years...but am done! I... read more

Meredith Abrams Jacoby's profile image
Meredith Abrams Jacoby 
6 years ago

Worst car company every. Terrible check in. Car smelled like smoke. Charged me 17 dollars for a 1.50 toll (which i actually paid in cash for). When i call to dispute it the customer service rep gave me an nasty attitude and when i asked to speak with a supervisor told me that he was going to put me on hold for 30 minutes and left the line. Amazing. NEVER RENT FROM THEM. 

Danny Whitehead's profile image
Danny Whitehead 
6 years ago

I HAVE BEEN TREATED DISGUSTINGLY BY AVIS BUDGET. I got charged £1k for a tiny tiny scratch that was already on the car. I am so so disappointed 

Rachael Todd's profile image
Rachael Todd 
6 years ago
Fabrizia Panno DiMaio's profile image
Fabrizia Panno DiMaio 
6 years ago

The credit card I used to book my reservation was stolen so I had to cancel my card and have it reissued with a new account number. I called AVIS to let them know this and I was informed I would have to cancel my reservation and I would have to pay an additional $115 because the rate I had is no longer available. They refused to give me my original price so I would say this is horrible customer service. it wasn't bad enough my card was used without authorization but Avis was moneyhungry and could have cared less about my bad... read more

Luis Barros's profile image
Luis Barros 
6 years ago

40 minute wait in line for my reservation (5pm pickup and got to front of line at 540pm) just to be told the car class wasn’t ready yet. Indeterminate wait time. 

Roselle Roque Balingit's profile image
Roselle Roque Balingit 
6 years ago

Left my GoPro and I filed a report.now I’ve been getting an email saying they haven’t found it. It’s been a week, and I’m very disappointed. I’m sure whoever found it didn’t Eve report it just to keep the item to himself. Update: still no GoPro!!! And what’s more shady about this company, they charged my debit card another $34, for a transaction I don’t even know. When I returned the car with full gas on the correct day a few hours earlier than expected. No email nor phone calls from anyone from Avis for what the transaction... read more

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 2.8 star rating with 13,516 reviews. 

When is Avis Car Rental open?

Avis Car Rental is open now. It is open 24/7. 

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