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Avis Car Rental

2.8

About this business

Avis Car Rental Los Angeles operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location. 

Location details

9217 Airport Blvd, Los Angeles Intl Airport, Los Angeles, CA, 90045, United States

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2.813,415 reviews
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Lori Weixelman Rice's profile image
Lori Weixelman Rice 
9 years ago

Exceptionally rude customer service and they did not have a car in the category/size we reserved so we had to wait for 30 min. The manager was very helpful, but when we told TK (the very rude gentlemen helping us) the manager said he was going to look at our bill TK said he did not care, he had checked us out and he walked off. #notimpressed #horribleservice 

Charlotte Glenn's profile image
Charlotte Glenn 
9 years ago

Thanks for everything today Avis when my son left his wallet in our rental. You went above and beyond! 

Michael Keo's profile image
Michael Keo 
9 years ago

You guys have the worst customer service ever. Why would you use a secondary company to collect charges on your fraudulent damage charges without contacting me first? YOU GAVE ME THE CAR DAMAGED and you know this. This entire relationship with you and Viking Billing Services is just a rouse to get people to buy your unnecessary rental insurance. The agent I spoke with made SURE to tell me "if you had the rental insurance we wouldn't have even contacted you, we would have dropped it instantly. 

Chantal Leibov Promnick's profile image
Chantal Leibov Promnick 
9 years ago

This is the most disgusting place to come and rent from please do yourself a favor and never rent from This location at LAX !!!!!!!! 

Erik Jones's profile image
Erik Jones 
9 years ago

They to D my my bank card ain't shit when I have plenty of money and treated me like I was shit! I drove over 200 miles to pick up a car that was paid for in advance with my bank card. It ain't over! I'm still being scammed by Priceline and Avis! Smmfh! 

Sarah Guasta's profile image
Sarah Guasta 
9 years ago

We rented our car from Avis LAX from 4/9/16 to 4/16/16. When we arrived at the LAX rental location we were given a rental agreement with a location of the car. My mom, son and I walked with all of our stuff to the car, however there was no car in the spot. We lugged all of our stuff back into the building and waited until we were given another car....Continue Reading 

Sam Burkett's profile image
Sam Burkett 
9 years ago

An Avis customer who rented a 2016 Nissan Quest at this Avis location ran into the back of my car last Thursday afternoon. I am an Uber driver in Los Angeles and my car is ruined. I have no way of making money or even getting around. I called Avis and they referred me to some company called Sedgwick in Cleveland. I called them and put in a claim on Friday morning. They STILL have not even assigned a claims adjuster to my case. They won't even tell me the name of the actual insurance company!! i have called back several times... read more

Christopher Van Sant's profile image
Christopher Van Sant 
9 years ago

I had to wait approximately three hours to get my rental car. This was after arriving at LAX at 9:00 pm, so that I did not reach my final destination until 12:30 midnight. There was an enormous line, extending out the door of the rental facility. There were very few people working the counter, and they frequently disappeared for long periods of time. They took a very long time to help each customer - in one instance a customer service rep was helping someone, then disappeared for approximately 15-20 minutes, while they waite... read more

Ted Earnshaw's profile image
Ted Earnshaw 
9 years ago

An absolutely hideous experience. Three hour wait for a car in the middle of the night. The car was filthy, high mileage. Even the return receipt was wrong. DO NOT GO TO AVIS LAX. 

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 2.8 star rating with 13,415 reviews. 

When is Avis Car Rental open?

Avis Car Rental is open now. It is open 24/7. 

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