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Avis Car Rental

2.8

About this business

Avis Car Rental Los Angeles operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location. 

Location details

9217 Airport Blvd, Los Angeles Intl Airport, Los Angeles, CA, 90045, United States

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2.813,415 reviews
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Nicole Markos's profile image
Nicole Markos 
9 years ago

Dear Avis.... Your service is horrific!!! I arrived to pick up my rental 27 minutes early and you said if I didn't wait the full 27 minutes you would charge me $489 for my 3 day rental instead of $144. Absolutely ridiculous!! Your manager Ken and his employee Eric were no help and said, "there is nothing I can do". Way to empower your employees to make life easier for your customers. I have been traveling for work all week and that last thing I needed was to show up late at night and get hassled by your people. What a shit w... read more

Praveen Chand's profile image
Praveen Chand 
9 years ago

This place sucks, only 3 people serving on counter and about 100 people lined up , very poor service Never ever Avis will get my business 

Julién Godman's profile image
Julién Godman 
9 years ago

Worst car rental ever! Service is the slowest ever. They do not have enough tellers for the volume of people renting. This is a total joke. Willnever use this company ever EVER again!! 

Meli Soto's profile image
Meli Soto 
9 years ago

Been waiting in line for 2 hours already and there is still 2 more hours to go. Asked to talk to a manager and there is no one to talk to. Never renting here again!!! 

Tine Cardona-Petilla's profile image
Tine Cardona-Petilla 
10 years ago

As apreferred member I reserved a car for almost a month before to get the lowest prize and get rid of hassle. Now I'm stuck on this huge line for almost 2 hours trying to replace the passenger van they gave me instead of an SUV that I originally reserved for! My original reservation is $217, and now they charged me $248 for that van! 

Inday Sicangco Arellano's profile image
Inday Sicangco Arellano 
10 years ago

Am waiting in line here at the LAX airport rental. After a 13 hour flight you are tired. You wait for the Avis Shuttle to bring you to the rental office, you see 4 Hertz shuttle buses before AVIS appears. Inside the shuttle you are relieved (though temporarily) when they announce that there is a dedicated line for Prepaid Rentals. You get off and see a line thinking you may be in Disneyland. You approach an agent asking for that dedicated line & he points to the regular long line for everyone. So what the heck do you have to... read more

Paul Pemberton's profile image
Paul Pemberton 
10 years ago

When you rent a car with this robbing company, make sure you read what your signing. The guy just told me to hit AGREE button to move the page on. I had a bill for $315 for Insurance I didn't ask for. After travelling for 24 hour, your just not with it. Talk about spoiling a good holiday. It was reduced to $120. It spoilt a nice 2 weeks. Never again..... 

Jesse Kuhns's profile image
Jesse Kuhns 
10 years ago

What is goin on with this place! Each time it gets worse and worse. You need to fix fast or start loosing business! 

Daniel Castellanos's profile image
Daniel Castellanos 
10 years ago

Long waits in preferred, and very few shuttles running late night. Took about 1hr from check in to airport 

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 2.8 star rating with 13,415 reviews. 

When is Avis Car Rental open?

Avis Car Rental is open now. It is open 24/7. 

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