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Avis Car Rental

2.8

About this business

Avis Car Rental Los Angeles operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location. 

Location details

9217 Airport Blvd, Los Angeles Intl Airport, Los Angeles, CA, 90045, United States

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2.813,415 reviews
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Shifra Hansen's profile image
Shifra Hansen 
7 years ago

There is a line a mile long this is ridiculous. Don't rent with Avis in LAX. 

Wendy Orton Christofferson's profile image
Wendy Orton Christofferson 
7 years ago

We flew into LA in Friday, arrived at Avis at 2:00 pm. When we arrived the line was out the door wrapped around the building! It took 2 hours to get our car!!���While my husband was getting our car he overheard some employees talking about making us wait until the cheap cars arrived so they wouldn't have to upgrade! We stood in the hot sun for 2 hours, no drinks, no kind employees to try to make the wait bearable, and no compensation offered! We we did get was a dirty car, and 2 hours late to where we had to be! I WILL NEVER... read more

Juergen Thomas Steinmetz's profile image
Juergen Thomas Steinmetz 
7 years ago

2 hours wait to get to the counter, 1 hour outside the building in the hot sun. Even the manager disappeared- not a service you would expect from a company that wants to try harder. With hundred plus rentals a year, I am a premium member with Hertz, National and Sixt and will stay with them in the future . 

Warren-Matthew James Haigh's profile image
Warren-Matthew James Haigh 
7 years ago

This is the worst . I’ve been waiting nearly an hour with Avis Preferred with about 30 people in line waiting to get their vehicles. The reservation clearly stated keys in the car and go. Can you fix this please and thank you . 

Shalla Ross's profile image
Shalla Ross 
7 years ago

Seriously what is the point of having preferres only to wait a long time ..longer than non preferred cuatomers. One comouter working...not good 

Amar Talasila's profile image
Amar Talasila 
7 years ago

looks like They are very concerned about the customers fitness that they made me walk back and forth to the parking. They sent an email saying the car is ready at parking 105 and the board says the same. When I reach there there is no car. When I go to the counter, they do not know if there is a car or not. And don't know when they can get it ready. Their shuttle service from Airport to the rental car facility is not very frequent. I wish there is a rating which is lesser than 1 so that I can rate it. 

Manuel Galindo's profile image
Manuel Galindo 
7 years ago

very bad front desk attitude in my reservation I have free upgrade code I do not respect it with bad attitude rude there is no upgrade. Am avis preferred plus member. Pick-up my car October 2 2017 

Rahul Sharma's profile image
Rahul Sharma 
7 years ago

Very bad service. Long queue. Slow services. Should have planned to have more people to serve on Monday day time 

Jenny Glaser Kane's profile image
Jenny Glaser Kane 
7 years ago

Do not rent from Avis Car Rental. They explain to you that it is unlimited mileage as long as you fill the tank up upon return. Then when you return the vehicle they check and make sure that it's full, mark on your receipt that it's full, but then charge you anyway, and make you jump through hoops, printing out bank statements and receipts from the gas station proving that you really filled up the gas tank. Absolutely ridiculous and I will be disputing the charge on my credit card. 

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 2.8 star rating with 13,415 reviews. 

When is Avis Car Rental open?

Avis Car Rental is open now. It is open 24/7. 

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