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Associa Nevada South
- Property Management
- Las Vegas, NV
About this business
Associa Nevada South is a community association and property management company based in Nevada.
Location details
7670 W Lake Mead Blvd #100, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is just horrible. I got an email today about some old trash cans that have been outside my gate since I purchased the property in October and the community manager decides to email me today and say that I have 24 hours to remove the trash or I could face penalties. You have been picking up my trash for over 6 months and never said a thing. Now all of a sudden its an issue and its not even my trash. I am not sure how the company remains open for business. On the website they only posts 5 star reviews which are pr... read more
Business response:
Associa is dedicated to our residents and take customer feedback extremely seriously. Thank you for reaching out to provide this information about the trash cans on your property. A member of our team will reach out to you directly to discuss this matter as soon as possible.
Wishing I could give lumps of coal instead of stars as coal is what has been earned, but since I am required to give a star-rating, I have to give it one star. I moved into my place in March 2016 and Associa MN in Brooklyn Park, MN has been horrible since day 1. I even joined the board thinking I could help make change, but that's hard to do with a nonresponsive management company. We are on our sixth or seventh community manager since I moved in 4 years. The last 2 times I have had issues, i have sent an email and have had ... read more
Business response:
Associa is dedicated to our residents and take their customer concerns very seriously. We are sorry to hear that you have been having communication issues with the branch and difficulty with an outdoor light. A member of our team will be reaching out to you directly to discuss the issues you have referenced. Thank you for providing this feedback, as it helps us better understand our customers' concerns and needs, in order to take appropriate action.
If I could give 1 star I would.Lived in my condo(fully owned)for 24 years.Lived through several dishonest Management Companies. Cities Management is not fulfilling terms of it's contract with us. I have had many Requests For Action looked at and cancelled by Brad, who is the one supposed to be fixing the items in the RFAs. He has looked at my RFAs in particular and cancelling them with no reason. The items I have requested action on have not been worked on. I never get any sort of communications from them in 2-3 days. I have... read more
Business response:
As the managing agent for your community, Cities Management is sorry to hear that you have had a negative experience with our team. A dedicated team member will be reaching out to you directly to assist with your complaints. Thank you for sharing your experience, Associa is committed to providing residents with exceptional customer service, and your feedback will help us do better in the future.
I have had to argue over fees and charges. I was being held responsible for late fees when they never got back to me about current balances. My entire community, it seems has had grievances with them. My neighbor moved and had had to pay to transfer the property ownership records then charged her the new dues for the year. They set people up for payment plans without them wanting one. They've charged for unnecessary title searches. Kept the pool fob access working while telling people the pool is closed and not to use it.
Business response:
We appreciate you taking the time to provide your experience, and are sorry to hear that you have had issues with fees and communication with the branch. A dedicated member of our team will be contacting you directly to assist in solving the complaint. Thank you for sharing your concerns, as it helps us to better serve our communities and residents.
Smith took advantage of our board. We needed deck maintenance. Smith used a company THEY owned to do repairs. None of the estimates were fare and in fact were extremely high. In my case theu didnt repace suppirt bolts which made mr deck a danger to walk on. I have okeaded with my board to repace smith. This is a warning to others. They only look to to grow revenues without prooer bidding requests
Business response:
Thank you for reaching out and providing your feedback. As you know, all assessment projects are decided on by the community's board of directors. Your condominium balcony assessment project was started in 2016, and all deck repairs have been completed and inspected. If you have additional questions regarding the process, please reach out to us directly and we would be happy to discuss in detail. Thank you.
So disappointed with the management company. First I received a warning letter that my trash can was left out too long - during a 10 day period when I was out of town (and no trash was put out). I called them to clarify that it wasn't my trash can that was out. No one answered the phone and no one responded to my voicemail message. Two weeks later I received an invoice for a NSF check - which cleared my bank account 2 days after it was issued. I tried calling the day I received a note and no one answered. I left a voicemail ... read more
Business response:
We responded to the homeowner on 5/21/2020: Good afternoon, Thanks for reaching out with questions regarding your account statement. The HOA does not waive NSF charges because those are charges from your bank and not charges assessed by the HOA. Your bank is the institution that is charging that fee and it’s not something that the HOA has control over. While I understand your frustrations with seeing fees on your account, waiving the NSF would mean that the HOA, using your dues contributions and your neighbor’s dues contribu... read more
There is discrimination and harassment going on at this property. My vehicle has been towed 2x since moving in with valid tags in April 2020 and I feel like I'm being scammed. I can't even park in my covered private spot I'm paying for because there are things like trash or furniture. Is this how ya'll treat people during a world epidemic with COVID-19 or just in general. Some people would like to keep the jobs that they have because everyone isn't as fortunate, especially with the economy falling. I was issued the temporary... read more
Business response:
We take all community concerns very seriously and are sorry to hear that you have had an issue with the towing procedures. As you know, the volunteer board of directors of your community is an elected board by the residents. And as the community manager explained, the governing documents of the community are approved by the board which outline the towing policy and procedures. A team member will be reaching out to you directly to go over the towing rules so that this issue can be avoided in the future. Out of curtesy to our ... read more
Worst company ever. When I move I will NEVER again live in a neighborhood managed by this company. no one answers emails or phone calls. no one responds to protest letters. They have put a lien on my home for a billing mistake that was their fault and months later they have yet to respond a single inquiry. not only that but I am now receiving violation letters for trashcans visible with a picture on the letter that ISN'T EVEN MY HOME!!!!!!! How on EARTH does this company have an A+ rating????? Shady. not possible.
Business response:
We take all customer concerns extremely seriously, and are sorry to hear that you have had communications issues from the branch. A member of our team will be contacting you directly to discuss the communication, violation, and billing issues that you have referenced. Thank you for taking time to post a review.
I was board member of the year. etc etc.We have always lived here since we bought 587 Springbrook North, Irvine, CA and raised our 4 sons here. A wonderful experience....until now. There seems to again be inappropriate activity going on with a few employees of PCM and Perry Law. Years ago I caught them embezzling money by among other things scratching over my dues check deposit stamp for HOA PCM and or Stonegate dues and restamping Perry Law...OCSDept considers that a felony by the way. That misunderstanding was taken care o... read more
Frequently asked questions about Associa Nevada South
How is Associa Nevada South rated?
Associa Nevada South has a 3.3 star rating with 972 reviews.
When is Associa Nevada South open?
Associa Nevada South is open now. It will close at 5:00 p.m.
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