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Associa Nevada South
- Property Management
- Las Vegas, NV
About this business
Associa Nevada South is a community association and property management company based in Nevada.
Location details
7670 W Lake Mead Blvd #100, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are happily collect dues. I asked them to put notification on cars that were parked on bends in the road. It is illegal to park on a bend, and it would make emergency vehicles not able to get through. The cars are blocking the school bus in the mornings, making the children late for school. We have to wait for the bus barn to send someone out to back up the bus safely, meaning our children are missing up to an hour of school. The response from the management company was, that is not something we enforce. Safety issues a... read more
Business response:
The streets in this community are public and neither the HOA or management company has jurisdiction over public streets. This homeowner has been notified and we advised her to contact the non-emergency police number to report any vehicles parked illegally. Thank you!
Getting in touch with an employee here is next to impossible. Since they took over our association in November 2019, I have left voice messages and sent emails at least a dozen times. The one email response I received said they'd look into my question with another department...that was 6 weeks ago. I've followed up 3 times since then, and crickets. The phone is never answered, always goes to voice mail and it seems like there's no way to keep anyone accountable for providing basic answers. What a joke.
Business response:
We take all customer concerns extremely serious and are sorry to hear that you have had issues with communications from the local branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents.
Our realtor has been asking for an estoppel letter for 2 weeks. Associa says no one has the homeowner records even though they took over this association 6 weeks ago. this will skuttle our closing. if that happens, we will contact legal counsel. this is a ridiculous way to do business.
Business response:
We are sorry to hear that you haven't been able to get your letter. A member of our team will be reaching out to you shortly to assist with your request. Thanks.
In silver spring Maryland, what I have experienced is the totally nightmare with Associa. The HOA fee increased 4 times in 1 year and 9 months, but the owner was deliberately not notified, resulting in the balance due in HOA account. When the owner's account is in arrears, instead of notifying the owner according to the policy, the Associa increases the annual budget of the collection (42.58%), inviting the collection company to conduct additional extortion from the owner. Once you receive the bill from the collection compan... read more
Business response:
As the managing agent of your community, we do not make decisions regarding fee increases. Your board of directors sets the annual budget and any fees related to that. We are sorry you have had a negative experience and would be happy to discuss, in detail, the fee and collection policy. A member of our team will be reaching out shortly to assist with your complaint. Thank you.
This company did not provide good customer service. They were unethical, rude, disrespectful, unresponsive, negligent, and uncaring.
Business response:
We are sorry to hear that you have had a negative experience with our team. Associa is committed to providing residents with exceptional customer service and your feedback will help us do better in the future. A dedicated team member will be reaching out to you directly to assist with your complaints. Thank you for your review, as we strive to be better every day.
Associa = garbage. I am a recent condo owner in Las Vegas and have been fighting with the inept management of Associa since moving in...if you are considering buying property and has Associa tagged on it, don't just walk...RUN. If anyone from Associa South is monitoring, i would love to speak with anyone and attempt resolutions because it is truly to the point of comical...
Business response:
Associa Nevada South is extremely dedicated to our residents and is sorry to hear that you have had a bad experience. We will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to provide your feedback and allowing us to better serve you in the future.
I live at Sunpointe I condominiums as an owner in Lakewood Estates. The management company is Colorado Association services. Services??? They are horrible! Who did they pay off in order to get an A+ rating on BBB?? Look at all the negative reviews...some 3-4 paragraphs long. There can be no justification for this!
Worst company. Have ever dealt with. Unresponsive, uncaring, and negligent.
Business response:
We are sorry to hear that you have had a negative experience with Associa. We are extremely committed to providing residents with exceptional customer service and your review will help us do better in the future. A member of our team will be contacting you directly to discuss your specific complaints. Thank you for your feedback, as we strive to be better each day.
We had Community Group as the HOA management company for about a year and a half. We went through numerous property managers in that time. We kept giving them the benefit of the doubt, but it took an excessive amount of time to transition from the old company to Community Group. Then community violations were not kept on top of. We had multiple people provide the property manager with violations, only for them to not be sent out, even though they should have been doing property drive throughs on their own. They showed up to ... read more
Business response:
We take all of our customer concerns very seriously, current or former. I am sorry to hear that you had a negative experience and that you have had issues reaching the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
Frequently asked questions about Associa Nevada South
How is Associa Nevada South rated?
Associa Nevada South has a 3.3 star rating with 972 reviews.
When is Associa Nevada South open?
Associa Nevada South is closed now. It will open tomorrow at 8:00 a.m.
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