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Associa Hawaii

1.5

About this business

Location details

375 Huku Lii Place STE 207, Associa Hawaii, Kihei, HI, 96753, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
ThuClosed
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.5240 reviews
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Judi W's profile image
Judi W 
3 years ago

POSTED: FEB 9 2023. THE DUMP AT *********. ******* I have lived in this building for 16 yrs,,, and have watched the lack of maintenance ***** my property value in comparison to well managed properties in the neighbourhood. WHERE IS THE SETTLEMENT FOR THE DAMAGES TO MY CAR ( 2nd time damaged by the leaking pool/hot tub. Ceiling collapsed over my car in Sept 2022 and in December a second ceiling collapsed over the second spot ) , I UNDERSTAND THE HOT TUB IS INOPERABLE YET AGAIN, HOPEFULLY THIS WAS THE SOLUTION TO THE LEAK... read more

Business response:

Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the maintenance issues that you have referenced. 

Judi W's profile image
Judi W 
3 years ago

POSTED: FEB 9 2023. THE DUMP AT *********. ******* I have lived in this building for 16 yrs,,, and have watched the lack of maintenance ***** my property value in comparison to well managed properties in the neighbourhood. WHERE IS THE SETTLEMENT FOR THE DAMAGES TO MY CAR ( 2nd time damaged by the leaking pool/hot tub. Ceiling collapsed over my car in Sept 2022 and in December a second ceiling collapsed over the second spot ) , I UNDERSTAND THE HOT TUB IS INOPERABLE YET AGAIN, HOPEFULLY THIS WAS THE SOLUTION TO THE LEAK... read more

Business response:

Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the maintenance issues that you have referenced. 

Marcus W's profile image
Marcus W 
3 years ago

This company should be ashamed of how they handle their customers! I have called multiple time and left multiple messages! This company took over as the new condominium association and has yet to contact the homeowners with a way to pay our condo dues. Why am I reaching out to you to give you my hard earned money! Embarrassment of a company! 

Business response:

Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the communication issues that you have referenced. 

Marcus W's profile image
Marcus W 
3 years ago

This company should be ashamed of how they handle their customers! I have called multiple time and left multiple messages! This company took over as the new condominium association and has yet to contact the homeowners with a way to pay our condo dues. Why am I reaching out to you to give you my hard earned money! Embarrassment of a company! 

Business response:

Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the communication issues that you have referenced. 

Victoria R's profile image
Victoria R 
3 years ago

I've been with four different management companies for the *** that I have lived in for thirty years and by far, this company is the worst. Our community has suffered a lot of damage and deterioration due to lack of maintenance. While some can be "blamed" on Hurricanes, a lot of the neglect cannot. After **** 9/11/2017 it took five years to finally get new gutters and a roof (they were tarped) I personally had several leaks (in my bedroom) and my sliding glass doors began to leak and water came into my home I feel it was fro... read more

Business response:

We are dedicated to our residents, and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review. 

Victoria R's profile image
Victoria R 
3 years ago

I've been with four different management companies for the *** that I have lived in for thirty years and by far, this company is the worst. Our community has suffered a lot of damage and deterioration due to lack of maintenance. While some can be "blamed" on Hurricanes, a lot of the neglect cannot. After **** 9/11/2017 it took five years to finally get new gutters and a roof (they were tarped) I personally had several leaks (in my bedroom) and my sliding glass doors began to leak and water came into my home I feel it was fro... read more

Business response:

We are dedicated to our residents, and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review. 

Linda C's profile image
Linda C 
3 years ago

Totally agree with all the 1 stars!! This group is trouble.... literally keeps our HOA from doing their fiduciary responsibilities. Completely ignores accounting questions, their accounting practices are stuck in the ****s. Luckily, we could get out from under because they breached their own contract by their shady actions. Ignores straight forward questions. In all my years, I have never seen a company run SO poorly! 

Business response:

We take all customer concerns extremely seriously and are sorry to hear that you have had communication issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents. 

Linda C's profile image
Linda C 
3 years ago

Totally agree with all the 1 stars!! This group is trouble.... literally keeps our HOA from doing their fiduciary responsibilities. Completely ignores accounting questions, their accounting practices are stuck in the ****s. Luckily, we could get out from under because they breached their own contract by their shady actions. Ignores straight forward questions. In all my years, I have never seen a company run SO poorly! 

Business response:

We take all customer concerns extremely seriously and are sorry to hear that you have had communication issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents. 

Barron S's profile image
Barron S 
3 years ago

Code Violations Reference No.: ********* On Wednesday, January 11th, 2022, DOB inspected *******************, Common area, and noticed code violations. The property owner has been notified of the reported issue(s) and should ***** them accordingly. The property owner has the right to due process: admit, admit with an explanation, or deny the infraction. To review the status of this case, please visit SCOUT at *****************. If you have abated the violations, please complete Proof of Abatement Form at *****... read more

Business response:

Thank you for reaching out and providing your feedback. We will have a branch representative contact you immediately to discuss the issues that you have referenced. 

Frequently asked questions about Associa Hawaii

How is Associa Hawaii rated?

Associa Hawaii has a 1.5 star rating with 240 reviews. 

When is Associa Hawaii open?

Associa Hawaii is closed now. It will open on Monday at 8:00 a.m. 

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