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Associa Hawaii is a community association and property management company based in Hawaii.
375 Huku Lii Place STE 207, Associa Hawaii, Kihei, HI, 96753, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | Closed | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Just looking at the one star rating for this company tells you everything you need to know. They manage a property located in Dumfries VA and are probably the worst at customer service I've ever seen. They pick and choose who to enforce HOA rules and retaliate with bogus or ridiculous violations if you speak up against Associa or and employee for not doing there job. Upper management is a joke. You speak to VP's or portfolio managers or whatever fancy name they give themselves to feel important and you can clearly see that t... read more
Business response:
We take all customer concerns extremely seriously and are sorry to hear that you have had issues with the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible.
I would like to file a complaint against Abby E********. We received a notice on 08/26/2021 to repaint our mailbox. On 08/30/2021, Abby sent another letter to us for legal threat. There are only 4-5 houses on our street have their mail boxes repainted. She can't even prove that she sent the notices to the rest of the houses on the street. We are treated unfairly. I have told her that we are going to fix it and my husband can't fix it until he recovers from his surgery. Abby is trying to harass us. Her behavior is unreasonabl... read more
Business response:
Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss your concerns.
I closed on my house in Indianapolis on August 13th and Community Association Services of Indiana charged the buyer two months HOA fees at closing, which covered Sept. 1 and Oct. 1 payments. On August 20th, I started trying to contact the Association to make sure they would not debit my checking account for the Sept. HOA fees. There was nothing on the website to assist me so I contacted the community by TownSq and by phone. A day later I received a return call and was told that she would send me the information and I receive... read more
Business response:
We are dedicated to our residents and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
Structural problems were found in my condo unit in Voorhees, the HOA sent Oakwood Builders out and tore out my ceiling 8 weeks ago, however they have stopped communicating with me as of August 5th. I've sent messages to the HOA, and also to the builder to find out when the repairs will resume however they have been completely unresponsive. I have no ceiling in my living room and part of my dining room, there are sagging beams in the attic area above my unit, and they stopped all communication and work? This is not acceptable... read more
Business response:
We appreciate you taking the time to provide your experience, as we strive to provide the best customer service in the industry. We are sorry to hear that you have had issues with the repairs to your unit. A dedicated team member will be reaching out to you directly to review your issues and resolve your complaint.
This is the worst property management company! The staff is rude and unprofessional, led by the very chauvinistic Palm Desert Branch President & CEO, Mark D****. I have been stalked and videotaped while sleeping by a resident in our community. When I reached out to Associa, AKA Desert Resort Management, Mark D**** chimed in. He not only accused me of "creating the problem for myself," he has refused to do anything. These are just two (2) of the emails he sent to me: Email #1 example Hello Ms. ******** You are correc... read more
Business response:
Thank you for reaching out to provide this feedback. A corporate senior leadership representative will be reaching out to you directly to address the matter.
Beaverton - Worst management company, will not enforce CC&R rules/regulations, does not collect past HOA dues, and extremely unprofessional. They don't know how to do their jobs. Sad
Business response:
Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the issues that you have referenced.
Horrible system for maintenance an communication an Nothing gets done ! Brentwood Tn has a terrible set up an no one does what they get paid to do to the point the BBB has to get contacted or you get sick from their irresponsibility. One day a lawsuit will hit from their lack of doing their work professionally.
Business response:
Associa Tennessee is dedicated to our residents and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
Nnj.com worst property management company in southern California property villa taviana these people are a joke good luck keeping this one board of directors are kids with know experience
Business response:
Thank you for reaching out to provide your feedback. We are sorry to hear that you have had a negative experience. A dedicated team member will be reaching out to you directly to address your concerns.
0 stars as a reputable business. I am a property owner in Valley Park Ct. HOA, in Damascus, MD. I have paid on time every year since I moved in. The rate increases, I pay, I get a notice that something is a "violation" I correct it, I feel I am a very good homeowner and take pride in my home and community. But this HOA is the worst!!! I have submitted 3 request to paint MY front door and I cannot get a response. Talking with neighbors they told me if I paint the door without their "approval" they will fine me and make me pai... read more
Business response:
Legum & Norman is dedicated to our residents and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
Associa Hawaii has a 1.5 star rating with 238 reviews.
Associa Hawaii is closed now. It will open tomorrow at 8:00 a.m.
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