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Associa Hawaii

1.5

About this business

Location details

375 Huku Lii Place STE 207, Associa Hawaii, Kihei, HI, 96753, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
ThuClosed
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.5238 reviews
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Barron S's profile image
Barron S 
3 years ago

Code Violations Reference No.: ********* On Wednesday, January 11th, 2022, DOB inspected *******************, Common area, and noticed code violations. The property owner has been notified of the reported issue(s) and should ***** them accordingly. The property owner has the right to due process: admit, admit with an explanation, or deny the infraction. To review the status of this case, please visit SCOUT at *****************. If you have abated the violations, please complete Proof of Abatement Form at *****... read more

Business response:

Thank you for reaching out and providing your feedback. We will have a branch representative contact you immediately to discuss the issues that you have referenced. 

NO N's profile image
NO N 
3 years ago

******************** of ***** ***** (PMG). ************* who's the acting President * ********************** who's the ** have allowed these inexperienced Managers to run our property down to the ground. They mismanaged our money * overspend our money. Each manager for the property has their own credit card that they use for expenses * on top of every transaction they add 25% to it this is something that we have recently found out about, get this there is nothing in the management agreement about it. I think *** or DA should... read more

Business response:

Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the issues that you have referenced. 

NO N's profile image
NO N 
3 years ago

******************** of ***** ***** (PMG). ************* who's the acting President * ********************** who's the ** have allowed these inexperienced Managers to run our property down to the ground. They mismanaged our money * overspend our money. Each manager for the property has their own credit card that they use for expenses * on top of every transaction they add 25% to it this is something that we have recently found out about, get this there is nothing in the management agreement about it. I think *** or DA should... read more

Business response:

Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the issues that you have referenced. 

Frank B's profile image
Frank B 
3 years ago

Wish I could give 0 stars. What do you get for your annual dues? Miserable customer service mismanaged funds, rec facilities with rules that you don't agree with, limited access to community facilities, letters every other month for ridiculous infractions like garbage cans put out the day before. **************** cant wait to convince my HOA to drop them like a bad habit. 

Business response:

Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the maintenance issues that you have referenced. 

Frank B's profile image
Frank B 
3 years ago

Wish I could give 0 stars. What do you get for your annual dues? Miserable customer service mismanaged funds, rec facilities with rules that you don't agree with, limited access to community facilities, letters every other month for ridiculous infractions like garbage cans put out the day before. **************** cant wait to convince my HOA to drop them like a bad habit. 

Business response:

Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the maintenance issues that you have referenced. 

Lilianna G's profile image
Lilianna G 
3 years ago

If you want to have bunch of unhappy owners, this is your company. Those people act like a bunch of swindlers and do not get the job done...... Run the other way if you do not want to be at loss. Things that are happening here are beyond normal. 

Business response:

We take all customer concerns extremely seriously and are sorry to hear that you have had issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents. 

Lilianna G's profile image
Lilianna G 
3 years ago

If you want to have bunch of unhappy owners, this is your company. Those people act like a bunch of swindlers and do not get the job done...... Run the other way if you do not want to be at loss. Things that are happening here are beyond normal. 

Business response:

We take all customer concerns extremely seriously and are sorry to hear that you have had issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents. 

Maura S's profile image
Maura S 
3 years ago

They just became our property management company and sporadically answer my email, nothing about lights out in the halls, no one answers voicemails, gave me wrong account number to register on Town Square website, that help email is a mailer daemon, God forbid there is an emergency. They are an invisible entity. I feel it must be one person collecting our checks in ***********. 

Business response:

We are dedicated to our residents, and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review. 

Maura S's profile image
Maura S 
3 years ago

They just became our property management company and sporadically answer my email, nothing about lights out in the halls, no one answers voicemails, gave me wrong account number to register on Town Square website, that help email is a mailer daemon, God forbid there is an emergency. They are an invisible entity. I feel it must be one person collecting our checks in ***********. 

Business response:

We are dedicated to our residents, and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review. 

Frequently asked questions about Associa Hawaii

How is Associa Hawaii rated?

Associa Hawaii has a 1.5 star rating with 238 reviews. 

When is Associa Hawaii open?

Associa Hawaii is closed now. It will open at 8:00 a.m. 

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