Aptive Environmental

Don M 

on BBB

3 years ago

All work performed in a timely manner. The few ants found in our home disappeared in less than a day. Everything seems to be going great! The technician was courteous and thoughtful in answering all of my questions. Thank you! 

Scott S 

on BBB

3 years ago

Ive been a long time customer, ever since the company started in ******** and I get quarterly treatments. I had an issue that I wanted management to explain. They claim theyll call back ***** hours. Ive put in 8 request over 5 weeks and NO call back. Im talking to the reps over the phone I have to question the culture of the company. Im disgusted enough that I may switch companies. Im very loyal but I get nothing in return so apparently one customer doesnt matter. 

Zee C 

on BBB

3 years ago

******* was very professional and explained my situation well. His suggestions were very informative. 

Sonia E. 

on BBB

3 years ago

S ********* I loved my service with Aptive. The technician was awesome. His name is ***************************, very professional and offered great advice. 

Sandra K 

on BBB

3 years ago

Our tech, ******* was great! He was on time, friendly, and professional. He explained each step of what he was doing, answered our questions satisfactorily, instructed us to keep ourselves and any pets away from treated areas. I feel that ****** represented himself, the company any his mission very well. I would seriously rate him a 10 out of 10. 

Sky P 

on BBB

3 years ago

One of their area managers came knocking on my door and went into a sales pitch. I entertained it for a moment, then explained how - not only do we not have a bug issue but were not interested - he just kept going and going and went into an "assume the sale" close, asking when could they start. I yet again said, "listen, i'm not interested and i'm surprised you didn't see the 'no soliciting sign' on the door?!" This guy straight up said, "oh I did, those don't work though." So apparently, in *****, people can knock on your d... read more

Heather C 

on BBB

3 years ago

Salesperson ignored our No Soliciting sign on front door on July 4th. He was way too pushy and wouldnt let me say my two cents. He lied and said he had my neighbors sign up but couldnt name any. Kept talking even after I shut the door. 

ralph h 

on BBB

3 years ago

Did a great job whit every location front back porch friendly helpful 

Yolaine C 

on BBB

3 years ago

A salesman came to my door, unsolicited. He gave a good talk. They same day, a technician came and did a treatment at a reduced rate. He told me he would be back in 2 weeks to check on results. Never came. I called the salesman to tell him there were still ants everywhere. He told me to give the product more time. Aptive sent me a message stating I would receive service on July 7th. I waited all day, no one showed. I called Aptive that evening to cancel all service.Contacting Aptive was difficult. The very next day, my credi... read more